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49 Replies
It's a club that someone else started, and it has fixed by itself now, but when I try to join an other club the same error message appears. Another thing is that everytime i go to the club section the error message: "Club Authentication Error" appears. I have also experienced an other error message saying "Club Operation 3 failed. Insufficient permissions."
I am dealing with the same issue i got booted from a club and the EXACT same issue is happening to me
- EA_Kent5 years ago
Community Manager
Thanks for the additional details!
Are you still not seeing the Club on your side? I've heard from several other people who were running into this same issue who said they were able to see the Club again after a bit.
/Kent
I am having the same issue. I switched from origin to steam (i have both accounts linked) and cannot leave a previous club to join a new one. Even with a new invite, the game says that my ea account is 'already associated with a club on a different platform'.
I have tried to leave said club both on steam and origin, but couldn't. I also don't remember even joining the club. Please, HELP- EA_Kent5 years ago
Community Manager
Hi @nottness,
If you log into Apex Legends through Origin is it showing that you're still a member of the Club there, or does it not show that you're in a Club?
/Kent
Hi!
When I log into apex through origin and go to the club tab, I get a message saying 'This EA account is already in a club', but it does not let me do anything. It doesn't show me any club details either.- EA_Kent5 years ago
Community Manager
Hmm, I see. That's pretty strange. Have you only used this account to play on Steam and Origin? You haven't played on any other platforms?
/Kent
- @EA_Kent
I have the same problem, used to play on PS4 but switched to PC and shortly after joined a club but now I ain't allowed to leave it. - EA_Kent5 years ago
Community Manager
Did you join the club after you were already playing on PC, or did you join it back when you were on PS4?
/Kent
My little brother played on PS and apparently his PS account was linked to my Origin account, but they were separate, if that makes sense.
- EA_Kent5 years ago
Community Manager
Ah, I see. Do you know if this started happening after he joined a Club on his own PSN account?
/Kent
I am having same problem I can’t do anything and I never joined a club so now that my friends started one nothing happens idk what to do
- EA_Kent5 years ago
Community Manager
Hey @peacemom13,
Are you seeing the Club tag by your name in-game? Do you play on any other platforms?
/Kent
I am also having this issue. I go to the Club tab on my xbox series x and all the options have been greyed out with the text "This EA account is already in a club" but there is no button/option to leave anywhere. I don't believe I've played on any other platform (haven't played since the game's launch). I've tried logging into my EA account to see if it could be resolved there but don't see anything that references clubs.
I am having the same exact issue as nottness, it started out around October 2020 with other club issues and my friends list. When season 8 started I opened up clubs tab which I used to be able to to leave the club for the day but the next log in I would be back in it, and I have the same exact message as nottness "This EA account is already in a club" ….can't see club members or leave or do anything. every night around 5pm pst my club tag is removed in game but if I open up clubs I still have the same message. My son played on xbox and like others our EA accounts were some how affiliated with each other, He left the club I'm stuck in and can join other clubs but I'm permanently in it. This really has an impact on my game play experience along with not being able to add friends and play with them (if I add a friend it goes to my sons xbox friends list) by the way I called EA and had my sons EA account for his xbox removed from my EA account. EA said they could not remove me from the club and I would have to come here to get help.
- EA_Kent5 years ago
Community Manager
Thanks for the info!
Did you also unlink one of your platform accounts form your EA Account before this started happening?
/Kent
Hi Kent, So just to try everything i removed the PS account associated with my EA account, leaving just my Xbox account. I logged into Apex and there was still no option to leave the club. I'm currently trying uninstalling and re-installing the game, but it's quite frustrating as it really limits the community that i can interact and find teammates with. If after reinstalling it still doesn't work i'm going to follow this up with a screenshot.
*Edit: Re-installing did not fix. Can you please just manually remove me from the club? At this point i honestly don't care if i lose skins/progress, i'd rather be able to play in a club with friends
- EA_Kent5 years ago
Community Manager
Hey @joeynaptime,
I'm afraid that's not something I can do myself. I don't have a way to make any changes to club membership myself. I'm wondering if removing the PlayStation account caused something to get stuck behind the scenes.
I think I'll have to pass this along for a look, but I just want to make sure we can spot any common factors that might make this easier to figure out. Right now it sounds like removing the platform accounts is the best lead we have to go on.
@BagadDr Did you also unlink one of your platform accounts from your EA Account before this started happening?
/Kent
I am also having the same issue where it says "This EA account is already in a club"
well thank you, if you could please do that sooner rather than later I would appreciate a prompt reply. Season 9 for Apex Legends is coming up soon and I’d like to be able to participate in clubs sooner rather than later. At this point I’m completely fine with having my account wiped/reset if that’s what it takes, can always earn new cosmetics.
- EA_Kent5 years ago
Community Manager
Thanks for reaching out!Do you remember if you unlinked any platform accounts from your EA Account before you started getting this error?
/Kent
I actually got this issue fixed yesterday by talking to support. I had to link my switch back to my main ea account and I left the club on my switch and it fixed everything from there.
- EA_Kent5 years ago
Community Manager
no problem!
Unfortunately I may not have that same option to fix. When I removed my brothers PlayStation from my EA account, he proceeded to make/attach it to his own.
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