Community ManagerHi @TheFizzWhiz,
Please reach out to the EA Help team so they can pull up your account and take a look. They should be able to help get you back up and running.
For more info on how to set up a case with them check out the EA Help website. The EA Help team also works on Twitter and Facebook if you'd rather speak with them there instead.
/Kent
Hello i also have the same problem im playing on pc through steam and when i try to play it says reset password i have already changed my password 4 times and its giving me the same problem im trying to play the new season
Community ManagerHi @dasherspeed,
If you haven't already please reach out to the EA Help team so they can take a look at your account. The links in my post above should help you get in touch with them.
HI i'm having the exact same issue and by going through ea help it recommends this article and leaves you in a circle. this is where i started and after inputting all my information the recommended action is a link back to here.please help i cant play the game at all.
Community ManagerHey @SquidTheKidd75,
Even if you choose the "can't log in" option on the EA Help site it keeps sending you to Answers HQ?
It says “Please remember we’re here to get you back into the game as soon as we can thanks for being patient!” And right under the message it says “Recommended Action- Answer HQ” gives me a description and I don’t have a way to log in after I was forced to change my password. It’s like stuck in a loop on steam for me. But I made a new account on origins and it works fine but I lost all my stuff I worked for.
Community Admin
