EA_Aljo
Community Manager
4 years agoRe: Lag only in apex
Hi there, @YoungSadVic.
Thanks for reaching out to us. I'll try to help figure out what's going on. What system are you playing on and do you use a wired or wireless connection?
Hi there, @YoungSadVic.
Thanks for reaching out to us. I'll try to help figure out what's going on. What system are you playing on and do you use a wired or wireless connection?
That means you're playing over a wireless connection. Would you be able to switch to a wire? It's very possible being on wireless is causing the lag.
Are you able to switch to a wired connection instead?
Unfortunately, lag and disconnects will always be an issue when on a wireless connection. Is the router far from you? Like, in another room or on another floor?
No matter how close you are, you're still very susceptible to disconnects and lag. Let's find out what your NAT type is. Try loading into the network settings on your console and tell me what the NAT type is.
Would you be able to try moving closer and using a wire? Just as a test. I'd like to see if that makes a difference.
Each game is different so just because other games don't have this issue doesn't mean it's not a network problem so we still need to troubleshoot that. What I want to rule out is the wireless. Is it at all possible to get close enough for a wire just to see if that improves things?
Great. Try using a wire to connect and let me know what happens.