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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Game crash when changing audio setting (PC)

@cedr2370 

Make sure your audio drivers are up to date.

In Origin, right click the game and then Repair.

EA app: click Manage and then Repair.

Thanks.

4 Replies

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  • cedr2370's avatar
    cedr2370
    3 years ago

    Hi, I did both those things and it's still happening. 

  • Ramboyeah's avatar
    Ramboyeah
    3 years ago

    I have exactly the same issue.

    Arctis 7

    AMD Ryzen 5 3600X

    Nvidia GeForce RTX 2070 S
    Windows 11

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    3 years ago
    @Ramboyeah Hey, this is known and being worked on. In the meantime, please make any audio hardware changes before you boot up Apex.
  • Ramboyeah's avatar
    Ramboyeah
    3 years ago
    @EA_David the problem is that it is not about hardware change. What I have to to do while in Apex is to go to Windows Sound settings and then choose my output device and then turn off and on the Audio Enhancements. If I do that before I boot up Apex it is not aplied to Apex.

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