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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Won’t let me unlink xbox account from my other ea account

Hey @nuk3r64,

I'm afraid once an account is unlinked from your EA Account, it cannot be unlinked from an additional account for that six month period you mentioned.

There's a bit more information about that in this article, in addition to the warning that pops up during the unlink process: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

I'm afraid we're not able to bypass that cooldown otherwise, sorry.

5 Replies

  • nuk3r64's avatar
    nuk3r64
    5 years ago

    really? you’re not able to do anything at all if i play apex and then link it back in december will i keep everything i’ve earned in that time or will that all disappear?

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @nuk3r64
    Any progress you make in the meantime would be tracked on the EA Account currently linked, so it would not carry over to a separate EA Account if that's changed again later.

    That's all saved on the EA Account which is why you're unable to access your items after switching accounts, so any progress you make in the meantime would be tied to that new account as well I'm afraid.
  • nuk3r64's avatar
    nuk3r64
    5 years ago

    no what i meant is my xbox account unbrokendeath is still tier 59 and the same level if i say get tier 110 this season and the next season will i keep everything i earned in the time when i link it back 

    if i gain 50 levels for example will that be kept when i link my xbox account back in december or is there just no point in playing at all until december 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @nuk3r64
    As you earn rewards, those are tracked and saved on the EA Account where you've linked your Xbox account.

    Anything you unlock while linked to this current EA Account will not transfer if you unlink and re-link your Xbox account back to the original EA Account. That would stay on the EA Account where it is first unlocked.

  • nuk3r64's avatar
    nuk3r64
    5 years ago

    that’s unfortunate thanks for clarifying everything everything unfortunate i can’t play the game for a while thanks for the help 

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