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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Re: EA is one of the worst game companies in the world

You will need to speak to our Terms of Service team in relation to any ban @liuleming1996 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

2 Replies

  • Trosti12's avatar
    Trosti12
    2 years ago

    I have never in my 18 years of living seen such a terrible customer service being given. An 3 year old with Alzheimers is more capable then any of you worthless human *

    No offence, just fruststrated 

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    2 years ago

    @Trosti12 

    First off venting being angry and frustrated are fine, however insulting others is not.

    As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.

    If you run into any further issues please create a new thread so that we can begin tracking accordingly!

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