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dizzyleafblower's avatar
dizzyleafblower
Not applicable
4 years ago
Solved

I got hacked and the hacker changed my name

I have 2 accounts for apex and both were hacked. One 2 days ago where they added this to my name <removed>. Which got me banned for 7 days. Then today went to play on my other account. Right when i started the game it said i needed to register and reset my password. Upon doing so and checking the email i was sent my name had been completley changed to "coldblooded1120" which is not my name. I nerd help here. 

[CM - Edited to remove inappropriate language]

  • Hey @dizzyleafblower,

    I've moved your post into its own thread as the one you originally replied in was quite old.

    Additionally, if a name was changed to something inappropriate that resulted in a ban, please don't repeat that on the forums.

    As for these accounts, I would definitely suggest going through these security steps as much as you're able currently, just to help make sure everything has been secured on your end. 

    After that point please get in touch with support here, and they'll be able to take a closer look at your accounts to help get this cleared up. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @dizzyleafblower,

    I've moved your post into its own thread as the one you originally replied in was quite old.

    Additionally, if a name was changed to something inappropriate that resulted in a ban, please don't repeat that on the forums.

    As for these accounts, I would definitely suggest going through these security steps as much as you're able currently, just to help make sure everything has been secured on your end. 

    After that point please get in touch with support here, and they'll be able to take a closer look at your accounts to help get this cleared up. 

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