Forum Discussion

Re: Can't buy exotic shards

You have to click directly on the currency… 

11 Replies

  • This is what i mean by the black page.

  • ThomasMc2595's avatar
    ThomasMc2595
    Icon for EA Staff rankEA Staff
    2 years ago

    Hey @VXWXVW.

    What platforms are you playing on, Steam or EA App?

    Also what country are you playing Apex from - this should help with our investigation.

  • VXWXVW's avatar
    VXWXVW
    2 years ago

    I'm playing on steam from Turkey. I think Turkey is in the middle east group for the steam so it has it's own pricing but apex legends don't have that, i buy apex coins just like someone from us and pay the same.

  • VXWXVW's avatar
    VXWXVW
    2 years ago

    Should be the same prices with everyone right?

  • VXWXVW's avatar
    VXWXVW
    2 years ago

    I can see all the options for exotic shards now.

  • ThomasMc2595's avatar
    ThomasMc2595
    Icon for EA Staff rankEA Staff
    2 years ago

    Yep, the team was able to address this on the back-end for Steam.

    Should be fixed for Turkey and Argentina now.

    Thank you for the report.

  • wetfiish's avatar
    wetfiish
    2 years ago
    @ThomasMc2595 I cannot purchase exotic shards and nobody is replying to my post. What do I need to do to purchase exotic shards? I really want to buy them and I have the money on my Steam wallet. Somebody please respond.
  • adospassos17's avatar
    adospassos17
    2 years ago

    Still not working on US East. I can’t buy it no matter how many times I try or how long I wait. And it’s through steam

  • Hi my steam is China store, and I’m currently in Canada for school, I was trying to buy exotic shards but after I clicked on “Authorization” button, it will take me back to apex in-game store, and nothing happened, can you fix this bug for buying exotic shards? It’s really annoying. 

  • Player518's avatar
    Player518
    7 months ago
    Hi my steam is China store, and I’m currently in Canada for school, I was trying to buy exotic shards but after I clicked on “Authorization” button, it will take me back to apex in-game store, and nothing happened, and my money is still in steam wallet. Can you all fix this bug for buying exotic shards? It’s really annoying.