Re: Inexplicably banned

Hello, I really can't lose him. This year, with the company of APEX, my whole physical and mental state has been greatly improved. I had severe depression before, and I gradually came out under the guidance of games and friends, but one day I was just playing games normally outside, and suddenly my game account lost contact with me. I am very depressed and sad now. Do you think this thing of mine should be over? But I hope you can check again, my game record and operation should not conform to cheating. I'm really depressed and I don't know how to face it. I didn't do anything wrong but said my account was closed. I hope you can unseal it for me. I really can't lose him, and I really don't know what I would look like without him.

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@EA_Mako wrote:

Hey there @fmvp001,

Sorry to hear about the trouble you've run into with the account. I'm afraid we are unable to review or change any account actions on the forums, however.

If you believe an action was applied to your account incorrectly, you can appeal it with our Terms of Service team using the following steps: / 

The ToS team will reach back out to you via email once they complete their investigation so please keep an eye out for that to arrive, thanks!

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