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E9ine_AC's avatar
E9ine_AC
Hero+
2 years ago

Re: wrongfully banned and EA support does not care

@08a84ed166d0d00f Hey there, if the terms of service department has said that the decision is final and all the investigations show the action was warranted then that means its final. There will be no over turning it.

In the future its best to just open up the team banners and mute them completely. 2 wrongs will never make a right.

4 Replies

  • 08a84ed166d0d00's avatar
    08a84ed166d0d00
    2 years ago

    What?! Are you actually serious? How can you justify perma banning someone that is banned for one single bad word? I would understand if it was for a few days but perma??

  • E9ine_AC's avatar
    E9ine_AC
    Hero+
    2 years ago
    @08a84ed166d0d00f Keep in mind im not an employee of EA or Respawn. I just help here on the forums and some other places. Ultimately they pick and choose whats allowed inside their games. You had said something that did not sit well with them. EA online harassment policy is very strict they will not tolerate such behaviors inside their games.

    I don't make the rules I just know them. =P
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @08a84ed166d0d00f 

    Thanks for taking a moment to reach out to the community here at Answers HQ!

    To confirm if your account has been actioned, we are unable to assist with investigations or appeals here on the community forums. You will want to fill out this online forum to reach out to our TOS team for further assistance.  

      

    If you have already reached out to our TOS team keep an eye on your EA account email for any communications. Please note, that not all bans will appear in your account's Ban History.

     

    If you are looking for more information on bans with your EA account check out our help articles below:

     

    As we have shared all of the relevant information for this, I will be locking this thread. If you run into new issues or have any new feedback to discuss with Apex Legends (or any other EA Games) feel free to create a new post. 

    Cheers!

     

     

     

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