Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Cross progression used the wrong account

HI @CometRaider924 

To confirm if the Xbox account was switched from a previous EA account, this would most likely be the reason why the PC account was made the main one. 

If you unlink a platform account from it's EA account you do not take progress and items with you as they are stored at the EA account level. So when you linked it to the EA account that you also use with your PC platform, you would not have any progress there for Xbox. 

If you wish to try and recover progress and items, you would want to relink the Xbox back to its original EA account. 

Thanks!

No RepliesBe the first to reply

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,898 PostsLatest Activity: 24 minutes ago