I have DirectX Version 11.0 and it has run with no problems for some time now. I install your game and it tells me I need DirectX 10.1 or higher. Hello, I have version 11.0. There is something else going on here.
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EA_DennisEA Staff
Windows 7 or 8 will always have DirectX 11 installed by default. But that doesn't mean that you can play games that require DirectX 11, your hardware needs to support DirectX 11, or DirectX 10.1 in this case, as well.
The graphics card you mentioned is only capable of DirectX 10, the game requires 10.1 for AMD or other vendors. The product specifications of your laptop don't mention a second dedicated graphics card besides the integrated Intel HD card: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02729693&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=5078513
You can re-install Intel's chipset and graphics card driver, but I'm quite sure it won't change anything ☹️
Simply because it doesn't change the fact that the integrated graphics card is not supported and below minimum requirements.
