My son got BF4 for Christmas, and was having the same problem. All other games work fine. I spent about an HOUR online with an EA tech person, going thru the delete cache/reinstall stuff. They finally decided the disc was "bad", and I had to send it to them to be replaced. I am currently waiting on them to respond/send me another. It's been a week. Don't know if this helps, just wanted you to know you're not the only one.
