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EA_Leeuw
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2 years ago

Re: Battlefield 3, BOUGHT via Steam or EA app, Keeps Asking For A Product Key

So far we have unfortunately no updates to share about the investigation. The teams are still looking into it.

If/when we have something to share, we'll do so as soon as possible.

6 Replies

  • Well how i say i fix my problem .

    The fix was easy im just going back to Windows 10 Home 22H2 and is worked fine without any errors same pc same account etc.

    This problem happens only if im Upgrade to Windows 11 , so  for me it is a System-WIndows bug-error.


  • @EA_Leeuw wrote:

    So far we have unfortunately no updates to share about the investigation. The teams are still looking into it.

    If/when we have something to share, we'll do so as soon as possible.


    I would say it's a shame a company as EA was not able to solve this issue in over one month...

  • Thank you for replying, I hope you are not too disheartened by the angry mob!

    Looking forward to a solution as I really miss playing BF3 <3

  • Same issue. I didnt use Steam tho. I got the game from retail box ( from a store you know, not digital). I used Origin as well. You can see in my account how i unlocked every single weapon and thing from the game.

    Yet, the EA app keeps telling me that i didnt buy the game, to enter the CD key bla bla. I click enter CD key... and what? Nothing? It either keeps saying your net is down, or it crashes the app. Fun.


    I just tried it 5 seconds ago, i don't have net huh? So what is this then? How am i writing this? Hey EA btw ;p I got no net and yet somehow i'm here! MAGIC!

    Anyways, i own the game, its in my list of owned games, the expansions are also there in the DLC window. I even see my CD key when i right click on the game. Funny, cus the app wants that exact same CD key before i can join a game on Battle log...

    I feel this is an APP issue. Never had this problem with Origins before. I guess they never bothered to make the new app work with the old games and battlelog... Why did we even need a new app? The old one was great and functional. The new 1? Not so much.. it does look good tho. Yay? Usable>Looks.

  • Found this thread, because I did want to play a round BF3. Did not even know that Origin was discontinued.....

    All games work with this new EA App (stupid name BTW), except BF3. The want a CD Key, but the game is since 2011 in my library! and I still have the original DVD Box with the key. But i cant play the game.

    Simple solution for EA: Give us a new key for our existing account.

    EDIT:

    For now: this work - at least for the moment

    https://answers.ea.com/t5/Battlefield-3/HowTo-Playing-BF3-in-2022-with-new-EA-App/m-p/12777962/highlight/true#M139955

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