Re: DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung

same problem again

I can't play more than 5-10 min no sooner than I get blasted by this crash message:

[IMG]http://i.imgur.com/prdF9zJ.jpg[/IMG]

More of the same but with different codes:

[IMG]http://i.imgur.com/iEbDedf.jpg[/IMG]

[IMG]http://i.imgur.com/hoKqXtp.jpg[/IMG]

I HAVE DONE EVERYTHING THAT I THINK IS POSSIBLE TO DO.... PLEASE anyone with some real helpful advice?

I tried just about everyting:
- reinstalling GPU drivers, DXdrivers with 'clean' install (used DDU to totally remove all)
- Have the latest 4,5 Miscrosot Framework
- Run the game in Windows Clean Boot
- DELETED ALL .cab files (DXfiles) while leaving the .dll and .exe files (you should have 2 .dll and 1 .exe files)
  then reinstalled it C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
- Updated and Reinstalled PF countless times
- Delete the PROFSAFE_PROFILE file located at: Documents\Battlefield 4\settings to RESET it
- Locking  FPS to 60 in user.cfg
  ' gametime.maxvariablefps 60 "
- Cleaned most of the registry with CCleaner
- Tried to run sfc /scannow (seems to now work in Win 7)
- opened the NVidia Control Panel and changed PhySx to the card and the "Power management mode" from Adaptive to "Prefer maximum performance"
- Disabled CPU core parking utility
- Ran the game in windowed mode...yeah...YUCK
- and finally created a " user.cfg " file with the following info:

RenderDevice.Dx11Enable 1
RenderDevice.Dx11Dot1Enable 1
RenderDevice.Dx11Dot1RuntimeEnable 1
RenderDevice.TripleBufferingEnable 0
WorldRender.TransparencyShadowmapsEnable 0
WorldRender.MotionBlurEnable 0
WorldRender.MotionBlurForceOn 0
WorldRender.MotionBlurFixedShutterTime 0
WorldRender.MotionBlurMax 0
WorldRender.MotionBlurQuality 0
WorldRender.MotionBlurMaxSampleCount 0
WorldRender.SpotLightShadowmapEnable 0
WorldRender.SpotLightShadowmapResolution 256
WorldRender.LightTileCsPathEnable 0
RenderDevice.ForceRenderAheadLimit 0
PostProcess.DynamicAOEnable 0

...and placed in the BF4 root folder, i.e. the same folder that the BF4.exe is in.

PLEASE EA/DICE have some mercy and get on this. Don't let this be another error to ruin your reputation.

----------------------

My SYSTEM info:

OS Name    Microsoft Windows 7 Professional
Version    6.1.7601 Service Pack 1 Build 7601

System Manufacturer    Gigabyte Technology Co., Ltd.
System Model    P67A-D3-B3
System Type    x64-based PC

Processor    Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3701 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date    Award Software International, Inc. F2, 3/31/2011
SMBIOS Version    2.4
Hardware Abstraction Layer    Version = "6.1.7601.17514"
Time Zone    Pacific Daylight Time

Installed Physical Memory (RAM)    8.00 GB
Total Physical Memory    7.98 GB
Available Physical Memory    5.48 GB
Total Virtual Memory    16.0 GB
Available Virtual Memory    13.4 GB
Page File Space    7.98 GB

GPU: Nvidia GeForce GTX 570

DirectX 11

Good stuff, did everything here.  Still after about 20 minutes Crash to Desktop.  Furmark will run for over 24 hours no issues and average scores for my card.  EVGA nVidia 760, not overclocked.

http://imgur.com/N4YZa4B

what about this same exact error for Dragon Age Inquisition on windows 8.1 playing the game through Origin?

Dont be absurd.

Multiple people using decent spec pcs shouldnt all have to replace motherboards because of a directx error.

Its likely it wasnt even your mobo but the rebuild that fixed it.

Okay so I have been searching,trying fixaes and finally formating for a week now. I have been working good for like 1 year now but all of a sudden BF4 gets the error message mentioned i subject. 

Do you mean that it is still hardware related? Then why can I then play other demanding games where the graphic card revs up for hours in and out. 

I need some ideas. Please help. 

Add one thing that worked for me.... lower the resolution. I lowered to 1024 and set to 60Hz.

Fixed the problem.

For Mozilla

- Install the latest plugin
- Go to Addons (Firefox menu) > Plugins
- Search for ESN and Battlelog
- Set both to: Always Activated
- Close Firefox, then Restart it.

For Chrome:

- Clear Browsing Data (Settings/Privacy)
- Reinstall the plugin by logging in to Battlelog again
- In the Search Bar, type in the following Command: chrome://plugins
- Check the box "Always allowed" for ESN Sonar API and Battlelog Game Launcher
- Restart the Browser
- Log back into Battlelog via Origin: Right click on BF4 and select "Play"
- Join a Server.

For Internet Explorer 11
- Restart Internet Explorer 11
- From Internet Options/General tab > Clear Browsing data > Delete button
- From Security tab, slide the bar down to bottom > Medium Protection
- In Trusted Sites > .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
- This will require a System Restart in order for everything to apply
- Log into Battlelog once again and Download the plugin
- Join a server.

First, do the steps from this guide: http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/

Reinstall DirectX.
1. Go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2. Find a file named DXSETUP.exe, Right click on it and select Run As Adminstrator. Install it, and it should have updated your DirectX installation.
3. Restart your computer
4. Try to launch and play the game.

 Make sure your drivers are updated.

Be sure that you've disabled Ad Blocking software (For an example AdBlocker) in your browser and be sure that you are using the latest version of Adobe Flash.

For Battlefield on PC, Enable the following online ports on your connection:

TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300

For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/

Are you running the game as Administrator?
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to Properties, then Compatability and tick the box next to Run this as Adminstrator.

Are you serious, the hell I won't do all of that stuff. I am pretty sure you don't know anything about what is going on and just guessing. This problem should have been fixed by EA with a patch, and they did nothing about it...

Here is how i fixed it

first i tried everything that Google had to offer and many of those solutions are in this DXGI topic NONE HELPED

and than i remembered that i had similar problem with a game called "HAWKEN" in that game problem was that it was to sensitive to custom RAM timings that is DirecX 9 game after that i discovered that many DX9 games and app's are crashing with DX or GPU driver error BUT the actual problem are RAM timings so i increased timings and problems in DX9 games where solved but than BF4 problems started and my brain refused to accept that in this case RAM timing could be a problem so i tried everything and i suffered yet again and i already had a solution but i did not want to consider it because my reasoning was that BF4 is much newer and modern game to have timings problem

so after few months i gave up and changed all timing to factory default and viola no DXGI problems since


NOTE: after i changed timing to default maybe a month later DXGI error returned and i was EXTREMELY EXTREMELY angry thinking OMG what now but it turn out somehow some application or something in bios changed my RAM timing and speed without me noticing so i just changed them back and yet again enjoyed DXGI error free Battlefield 4

Well 1AGRESSOR, I have my Gskill Snipers 8gb x2 set to their xmp1 profile. I will revert to default and return with the result.. (fingers crossed)

So I set my RAM back from it's XMP1 OC profile to stock and I couldn't believe I was actually playing BF4 without having to underclocking my GTX 750ti. However, after 2-3 hrs of play time, and a few unnecessary google searches between matches, I received the same DirectX Function piece of * error. 

When I restarted and began a new game the error returned as usual within 1min of game play. I checked my RAM and it's still at stock. 

SO, I am now underclocking with MSI Afterburner again...  

-41Mhz Core

 -25Mhz Memory

These numbers keep me running perfectly fine with Origin, BF4 Plugin, BF4 game, and Teamspeak. Settings are a mixture of mostly High, some ultra one or two Lows, and absolutely no AA because I do not like what AA does to the game.

I just bought a Tier 1 EVGA G2 Supernova 650W PSU that will replace my Tier(404) 500W ThermalTake. I actually secretly think this will solve my problem but if it doesn't I will pretend I am not disappointed and report back here.

If I still get the error then I will try modifying some RAM timings maybe. 

Anyone who has solved the problem, like this guy^^^ with his threading, please be kind enough to describe in detail the process and steps taken to achieve the fix. Post exactly what you did, specs of your PC, and please do not disappear and forget about the community that helped you in the first place.

Thank you,

Flo

Same issue with me.

Funny you mention the cpu, I just put in a new i5 7600K, and I started to get the error after that. It is not overclock at all yet too. Very odd. I'll reset my ramp profile as it might be bumped a bit and try it but I cant see it making a diff.

GUYS !! i think i know why.. 🙂 

after i installed MSI AFTERBURNER !

and overclocked my graphic card a little bit.

then the message started to show. 

and i also cleaned my pc tower. 

try un-clock cards and try again maybe it will help.

By GoldArtifact302 

Thanks for sharing that, @GoldArtifact302,

indeed overclocking or some mainboard manufacturer's software can cause issues like these - therefore a clean boot is usually a great idea to rule out any other software / processes that might cause issues.