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Re: Operation Metro Xbox 360

Your game save data may be corrupted and needs to be deleted.

Here's how you get to your game save, and delete it:

System Settings > Storage > Hard Drive > Games and Apps > Battlefield 4 > PROFILE SAVE DATA > Delete

You won't lose Premium or anything else besides your campaign progress. A new un-corrupted game save will be created automatically the next time you play Battlefield 4.

Note:
You will have to change your settings one last time once you delete the game save, but from then on out you shouldn't have to again.

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- Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".
Keep in mind that I do not work for EA, I'm a gamer just like you!

2 Replies

  • I tried this and then went into a game of operation metro rush and the game froze after about 3 minutes. How can I go about seeking a refund for my premium seeing as how I cannot play on certain maps that I paid additional fee's for?

  • apollov7's avatar
    apollov7
    Seasoned Ace
    11 years ago

    DLC is non-refundable unfortunately.

    Make sure you tried to clear your cache at least 3 times, then restart the console. I would also recommend deleting your account (Account only, not items) and downloading it again.

    If nothing works for you, try contacting a Microsoft Xbox Support agent here: http://support.xbox.com/en-US/contact-us

    1) Select the type of issue you're having
    2) Specify the type of issue
    3) Choose a method of contact

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    - Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".
    Keep in mind that I do not work for EA, I'm a gamer just like you!

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