Re: PS4 - STILL massive stuttering after May 23 update (since April 30th)

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@TheOriginalNY98 wrote:

I think I found a fix guys.I cleared BFV Cache and its been running smooth for hours. I hope this helps you guys out. For PS4:

1. Go to settings

2. Select Application Saved Data Management 

3. Select Saved Data In System Storage

4. Select Delete

5. Select BFV

6. Select BFV and hit delete

This is going to set everything back to factory in the game. It's going to be like firing it up for the first time when you have to select brightness, plays the intro, ect. I've played a bunch of 64 player matches so far with zero stutter and very minimal fps drops. I don't know how to clear the cache for Xbox or pc. I'd post it if I knew. I hope this helps you guys. It been working great for me. Good luck!

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@TheOriginalNY98 

Thanks for sharing that! Glad it's working better for you.

We've actually seen some reports that clearing the cache improved performance afterwards, but we cannot fully confirm this as a viable workaround solution that will yield the same results for everyone. 

@EA_Blueberry You're very welcome. I hope this works for everyone else. I had very minimal fps and stutter (if any) for 3 hours after I did it. For those who have the problems in this thread, I knew as soon as I got into a breakthrough game it worked. Hope you guys have the same luck. 

Ok .... good but I dont want to clear my cache anytime I want to play to this game. We need a FIX  ! 

But thank you for the tips ! 

@smallworms I only did it once and so far so good. However, I'm downloading today's patch right now so who knows whats gonna happen. Could go right back to stuttering and fps drops

@TheOriginalNY98  ok I will test this patch right now 🙂 

The game have less stutering except in a place with a many player at same location. 

Then,  need a another patch haha 

@smallworms I noticed that too. It was working fine yesterday after I cleared the cache, now today its stuttering again where there is a lot of action. It's too bad, I was really enjoying the game again for a few hours lol 

Hey, @EA_Blueberry and @EA_Atic  , thanks again for all your help...but I want to hopefully clear up any confusion on this issue.

Just so we are clear, the microstuttering - on consoles - is a separate issue from the big frame rate/FPS drops during heavy action...correct?

@Adman_Tor @TheOriginalNY98 @smallworms  @nlcautela 

@xTWENTYxONEx- I'm done with BFV until all of the bugs are sorted, until we get the level cap increase and until all of those new maps are available.I've been going back to older games and the gaming experience is Soooo much better. No stress... no frustration.

@EA_Blueberry I tried powering through all of this BS and coming here to report bugs. BUT many of the major bugs that I'm reporting go ignored so I don't think they will ever be fixed.

See you all in 6-8 months or so...

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@xTWENTYxONEx wrote:

Hey, @EA_Blueberry and @EA_Atic  , thanks again for all your help...but I want to hopefully clear up any confusion on this issue.

Just so we are clear, the microstuttering - on consoles - is a separate issue from the big frame rate/FPS drops during heavy action...correct?

@Adman_Tor @TheOriginalNY98 @smallworms  @nlcautela 

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We are tracking Microstuttering and is a high priority.

Per PartWelsh:

Something that we wasn't able to work into this update was a resolution to the Stuttering issues encountered by Players. I chatted with the teams about this last week, and our Engineers believe that they're making good progress on the problem. We'll have more updates about this the instant that we can provide them. For now we just wanted to ensure that you understood that we view this as a High Priority for us to fix, but will not be addressed as a part of Update #5.


@Adman_Tor  We really do appreciate your bug reports as you are one of the most active Battlefield fans here that contribute weekly. Your efforts do not go unnoticed. These reports are sent to DICE and they have to make decisions on what issues to prioritize. "Severity" is one that really stands out for me. There is a lot that goes into it which Braddock512 broke down for the community here:

Issue Identification and Communication Process
But before we dive into the top issues that we're working on this week, it's important to detail the process in which we identify, prioritize, and begin to address them. The process we've adopted is as follows:

• Identify Issues – Pulling from all sources to determine all outstanding game issues, including and not limited to social channels, customer support teams, direct from the community, in-game data, internal bug trackers, community-maintained bug trackers, etc.
• Define Severity – Determine severity of each issue based on the number of players affected and the impact to systems (economy, retention, game experience, etc.).
• Weekly Syncs – Community and Development teams meet frequently to circle on latest issues, set priorities, and establish timelines.
• Community Communication – Provide the community with insight on issues we are prioritizing for the week and an ETA on proposed fix.
• Issue Resolution Communication – Once we've resolved an issue, we'll let you know!

@EA_Blueberry 

Thanks for the reply but maybe I was not clear: 

The stuttering is a completely separate issue from the major frame rate drops and I keep seeing everyone refer to them being one in the same. Again, it's nice to know that the Dev team is working to fix the microstutter but what about the frame rate issues? That should be priority right now along with the microstutter since all platforms are having this problem.

It would be nice to see these acknowledged as separate issues since many are experiencing the FPS problems but are NOT experiencing the microstutter.

Again, thank you very much for all your efforts and help here!

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@xTWENTYxONEx wrote:

@EA_Blueberry 

Thanks for the reply but maybe I was not clear: 

The stuttering is a completely separate issue from the major frame rate drops and I keep seeing everyone refer to them being one in the same. Again, it's nice to know that the Dev team is working to fix the microstutter but what about the frame rate issues? That should be priority right now along with the microstutter since all platforms are having this problem.

It would be nice to see these acknowledged as separate issues since many are experiencing the FPS problems but are NOT experiencing the microstutter.

Again, thank you very much for all your efforts and help here!

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This is exactly what I'm talking about also. That little micro stutter is nothing compared to the massive fps drops in game. That small little pause after some kills, I can deal with that. That's peanuts compared to what we are talking about. It's when you're in a fire fight at a choke point that its the worst. Players you're shooting at disappear then reappear in a different area because your frames dropped so low the game can't keep up with everyone else. It's unacceptable that so many players across all platforms have this problem and we are still here, June 7th dealing with a issue that started the 30th of April. A roll back on the updates should have been considered to fix it. It was done that one time the TTK was changed when no one asked for it. I understand issues like these can't be fixed in a day, but its been 38 days of this. Not one person I know plays this game anymore specifically because of this problem

How come there is no solution at sight for this issue ?

This was introduced by the last patch in late May, shouldn’t this be enough to investigate and solve the problem ASAP ???

You guys make us wish for October to come quickly so we can jump on call of duty.

Still zero new communication about these issues...Nobody on my friends list plays BFV anymore because it's so messed up. A majority of them  just deleted the game off their consoles. If killing the community was a goal for DICE, they've reached it and then some. But keep making those new trailers tho guys. It's gonna be a blast playing all the new maps at 5 fps

I played yesterday on PS4 and it was almost unplayable. The game rarely kept stable 30 fps, most of the time it felt like less then 20 fps. Please fix it.

You know what really sucks about this situation we all have? I played the new Outpost mode and I'm hooked on it. It's an amazing mode that I'm hoping stays. Problem is, I only play a handful of rounds before I can't take the fps drops. I can't understand with all the people having these issues, fixing these problems were not made a priority so we could enjoy the new content and modes. Outpost, is the most fun I've had playing this game since its inception. It would be amazing if we could all play it without the problems. @EA_Blueberry  is there any new news about a fix that incoming? 

Still stuttering ! Very desapointed !  The community ignored again ! 

@TheOriginalNY98 

I'm afraid there's no news to share at this moment. The team has FPS/lag/suttering/freezing listed as a high priority though. We'll share what we can when we can as soon as possible. 

it’s a shame for such a great game after every update something new coming up... you guys nailed the bugs this time with May’s update.. The game is totally unplayable and find myself after following the Battlefield for so many years on a daily basis on the edge for the first time...Community made so much patience with the lack of content and as soon as you released something and hope came again for this game you just broke the game.. But yeah in 11 days a new map is coming out.. let the 20% of the majority of players who by luck didn’t affected by the stuttering issue enjoy the new content.. once again bravo...

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@EA_Blueberry wrote:

@TheOriginalNY98 

I'm afraid there's no news to share at this moment. The team has FPS/lag/suttering/freezing listed as a high priority though. We'll share what we can when we can as soon as possible. 

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This is GREAT news! It's always nice to get confirmation from the Dev team for a little peace of mind.

As always a big THANK YOU to @EA_Blueberry  and @EA_Atic for your help!

Bottom line is that we are all fans and long-time players...and for most of us, Battlefield is our favorite game to play. We all just want to see the game thrive and be the most fun it can be. We also care about the long term condition of this awesome franchise and hope that EA & Dice are willing to re-evaluate their process, decisions and game plan to make sure our beloved Battlefield stays healthy and thriving moving forward...

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@xTWENTYxONEx wrote:

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@EA_Blueberry wrote:

@TheOriginalNY98 

I'm afraid there's no news to share at this moment. The team has FPS/lag/suttering/freezing listed as a high priority though. We'll share what we can when we can as soon as possible. 

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Bottom line is that we are all fans and long-time players...and for most of us, Battlefield is our favorite game to play. We all just want to see the game thrive and be the most fun it can be. 

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@EA_Blueberry since I haven't been able to get enough rounds in to unlock the new medic gun due to the problems of the game, I can't buy it with coins now either? It's not available anywhere like it was in previous chapters. Thinking about it, I can't be the only one that wasn't able to put the time in because of a broken game. This is just adding more disappointment to the players that cannot play the game with the problems present. I've unlocked almost everything until the game became borderline unplayable. How is this fair to us? Now those who don't have the issues may have a leg up with a better weapon because their game works and our's do not. I've been with this franchise since 2003 and stuck by DICE through the years thru all the bad bugs, horrible launches and everything else in between. To all the other loyal fans that have been here as long as myself, across multiple platforms are getting one gigantic slap in the face. I know you're a mod on these forums and my post are in no way saying these things are something you can control. I just hope there is a way you can convey what we are all saying to the people that need to hear it. For the entire Battlefield community, we deserve better and we are not getting it 

@TheOriginalNY98 

The weapons from Tides of Wars chapters may not always be immediately available to purchase with coins the moment the chapter ends, but keep a lookout for it under the class weapon selection menu for purchase. 👍

I was alluding to the fact that we as players can't enjoy/play for the content. Sure we can buy it with CC but why should we have to when we should be playing the game earning it but instead we cant because its unplayable for a lot of us. I just got off a Grandops match that I was in for less then 3 mins the game is running so terribly I shut it off. Where are our answers? Where is our fix? I want to hear from someone fixing the game. April 30th this started. It's June 21st and still no eta on a fix on anything I've read. That sad, and if I did a job like this I'd be fired lol. Apparently it doesn't work that way in the gaming industry. You know if something was broken with the BIONS or cosmetics that people are dumping money into, that would be fixed in a day or less...