Re: Remove Open Beta from games library
@Hawkiinz Hey,
You can Hide it by right-clicking on the beta icon (If this option is available) or contact EA Customer Support and ask them to remove the Beta from your library: https://help.ea.com/contact-us/
Forum Discussion
8 Replies
I contacted support, they said "It's done" but it's still present after 2 hours.
I don't understand why people must contact support. These are the kind of things that should be done automatically. There is no point to let an expired demo on our account.
Try to log out from your account and login again. Check if the Beta is still in your library.
Thanks for your help but you can't hide a game in EA Desktop app. And I want remove it, not hide it.
You will find attached the answer from support.
@Hawkiinz wrote:
Thanks for your help but you can't hide a game in EA Desktop app. And I want remove it, not hide it.
You will find attached the answer from support.
Well, sorry to hear the support wasn't able to delete the game from your library at your request. As EA Desktop is in Beta stage it means some abilities may not be added yet. If you want, you can leave additional feedback about the functionality in EA Desktop in this forum: https://answers.ea.com/t5/EA-Desktop/ct-p/ea-desktop-en
For now, I'm afraid there is no way to delete or hide Battlefield 2042 Open Beta from your library.
I can leave feedback but again, I dont understand why EA doesn't automatically remove it after the beta for everyone. We shouldn't ask for. There is no point to let an expired game/demo on our account.
And I don't want to hide it, I want an expired game to be deleted from my account.
- @Hawkiinz From a personal perspective, I wouldn't want it hidden from my library because it's like a badge of honor so to speak.
( I'm sure there are others out there with the same perspective as me )
Having it removed outright, I wouldn't want that, At least not from my account.
But if you just hid the title, It won't show in any searches unless you filtered hidden titles. So after 6 months, expired BF2042 beta is still here and support can't delete it.
@EA What the point to let an expired beta/demo in games collection ?
@Hawkiinz wrote:So after 6 months, expired BF2042 beta is still here and support can't delete it.
@EA What the point to let an expired beta/demo in games collection ?
I guess that the only developer at EA/DICE who knew how to make anything work on the client's platform library probably quit the job and left the company?
I totally agree with you @Hawkiinz , that it makes zero sense to have expired and no longer working game apps hang indefinitely on the client's frontpage/desktop. Just again a sign of a total mess and lack of proper controls on EA/DICE's side... They are the ones to effectuate the expiry of these items, so when next update is pushed out, then no longer valid apps/icons are removed.
