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Re: [PC] Dead Space Remake Crashing at Launch

@EA_Shepardyes but when i do a clean delete of the driver the game is working and when I want to relaunch it I can't ?

Even with saves deleted I can't make it work

I want to update to Win11 and see if it's working

8 Replies

  • BoomHeadShot8's avatar
    BoomHeadShot8
    2 years ago
    • EA App
    • EA ID : 18577007
    • Attach the EA App Error Report ID : 344916d3-10fb-4f0e-920c-8f66fa3ab69f
    • The EA app logs can be found in 
    • Windows OS: 11
    • Windows OS version:Version 23H2 - Installed : ‎15/‎11/‎2023
      Build : 22631.2715
      Expérience Windows Feature Experience Pack 1000.22677.1000.0
    • GPU model and driver version: 3070 inno 3D (watercooled) : 546.17
    • Region: France (europe)
    • Are you using an internal or external drive? internal
    • Are you using an HDD or SSD? SSD kingston renagade 2To
    • Date this issue started (is it still happening?) 2 weeks ago
    • Any other errors? Yes 
    • If possible, share a Screenshot or Clip: 
    • Attach a DxDiag

    So far all up to date, tried everything previous posts, was on w10 before now on w11 it's the same

    546,17 can't work

    546.01 : worked 30 minutes ( after DDU in safe mode and NVclean install) then crash 2 hours later ;  I did nothing apart from eating 🤔  

    536.40 : worked 1h after crash (see png)

    535.98 : can't work

    532.03 nope

    Edit : just try with a new account (using microsoft account to login), so I launch the game deadspace.exe ; CPU at 100% when I switched to the other account the game launched 😮

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @BoomHeadShot8 That is odd that you would get that error and swapping accounts like that would cause that. Swapping a log-in shouldn't affect that in any way unless you simply were not entitled for content but that would be entirely different.

    When you updated your GPU drivers, did you do a fresh install where it deletes old drivers and installs new drivers?

    That error you attached is related to Nvidi and not the game itself

  • @EA_Shepard
    That error occured with drivers : 536.40
    Yes, I use DDU so a clean install ; I install only driver + physyx + hd audio no geforce experience with Nvcleaninstall
    I have
    user 1 : local account (admin )
    user 2 : my microsoft email
    1)I log on user 1 then switch to user 2
    2) launch the game deadspace.exe
    3) switch to user 1
    4) game is opened and I can play
    There is massive fps drop, sometimes a freeze but no crash so far after 1h30
    Already did that 2 times and working
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @BoomHeadShot8 Gotcha. can you change the resolution and screen sizes, windowed vs full screen to see if any of these make a difference? The freezing could be a bad update, or save file, but also could contribute to the video rendering as well.

    Cheers!

  • @EA_Shepard
    Windowed mode because im using obs to save my videos I dont know why but in fullscreen I can't capture.
    Dlss + high textures in 1080p no ray tracing
    I will try fullscreen
  • i did'nt notice any change in fullscreen

    Already playing ~8h without crash and my method is working

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