Re: [EA App] Dragon Age: Origins DLC Not Showing Up In-Game

---

@holger1405 wrote:

@MickAsh0609 

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
  (If some files or folders can't be deleted, reboot and try again.)

---

I can't delete everything out of the Temp file due to to the Steam WebHelper page running (because I use steam). I've tried closing the steam app and restarting my laptop. What should I do?

Image example for reference.

---

@MickAsh0609 wrote:

---

@holger1405 wrote:

@MickAsh0609 

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
  (If some files or folders can't be deleted, reboot and try again.)

---

I can't delete everything out of the Temp file due to to the Steam WebHelper page running (because I use steam). I've tried closing the steam app and restarting my laptop. What should I do?

---

Sorry for so many replies.  But the same "File in Use" popup appears for Microsoft Edge as well. What do I do about that alongside the Steam Client WebHelper? Should I close all background apps in my settings?

---

@MickAsh0609 wrote:

Image example for reference.

---

@MickAsh0609 wrote:

---

@holger1405 wrote:

@MickAsh0609 

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
  (If some files or folders can't be deleted, reboot and try again.)

---

I can't delete everything out of the Temp file due to to the Steam WebHelper page running (because I use steam). I've tried closing the steam app and restarting my laptop. What should I do?

---

---

@MickAsh0609

MickAsh0609 wrote:

can't delete everything out of the Temp file due to to the Steam WebHelper page running (because I use steam). I've tried closing the steam app and restarting my laptop. What should I do?

Disable the Auto start for Steam and restart the machine or disable the "Steam Client WebHelper" in "Services":
Press the windows key > Write  "Services" (without the quotes) > press ENTER > scroll down to "Steam Client WebHelper" > right click the "Steam Client WebHelper" > Stop.

As for Edge, if you don't start the Browser after restart it should work too.

There's no Steam Client WebHelper in services, I stopped the Steam Client Service, but it's still saying the Steam Client WebHelper is using a file. Any ideas?

On another note: 

Would it just be easier to uninstall and reinstall? Or redownload the most recent version of the EA app? The temporary files issue seems to be hitting a bit of a dead end.

@holger1405 

I have a question about this if I uninstall the EA app with Revo if I didn't install them in the App directory will it effect the other Games installed?

@MickAsh0609 

Did you disabled Steams auto start?

If you did continue with the guide out of the my previous post and Test afterwards
Also create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

@Bikerdruid 

No, it will not, IF you have not set the location of your "EA Games" folder to be inside the EA App folder.

There's no Steam Client WebHelper option in the Services file, but I do disable the Steam Client service (which is manual and not automated). 

Would it cause problems to leave the temporary files in while following the rest of the guide steps, or would I still have to delete them to be safe?

@MickAsh0609 Sometimes the temp files are the issue. That is why we suggest deleting them. You don't have to do that part. You can follow the rest of the steps. Temp files are basically like cache files on the browser.

Got it working!

@MickAsh0609 That is great! I'm glad to hear you got it working!