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SaltyButRot's avatar
SaltyButRot
4 years ago

Can't change display name in Battlefield 4

I have BF4 through Xbox Game Pass, and it gave me a random name "gold11111222223". You can imagine why I wouldn't want this. However, when I go to my profile in the EA App and click edit profile, then edit avatar which then brought me to my EA account in a browser, I change my EA ID but nothing changes in game or in the app. It still says gold. I tried changing my nick name through the App, nothing. It seems I can't change my display name in-game and I've seen TONS of people with the same issue but no solution. 

This is just MANY MANY issues I ran into during the whole process of trying to get this game to run, I was able to overcome them all but this. I would really like some assistance please.

bug
mac
pc

4 Replies

  • SaltyButRot's avatar
    SaltyButRot
    4 years ago

    Nope. The Xbox account this email is tied to is Floyyd. Makes no sense to me. It’s like the EA App generated one for me specifically for the EA games through the Xbox app instead of just using my Xbox name, that’s what it seems like at least. I’ve seen another video from 2021 showing you can change your display name through the EA App but the option for me to change it just isn’t there, as other newer comments on the video also say the same. I can change my EA ID, but that doesn’t seem to do anything.. 

    Is there any way you guys can just manually change it for me? Im assuming though you probably can’t see it though.

  • SaltyButRot's avatar
    SaltyButRot
    4 years ago

    Soooo, starting up the EA App WITHOUT starting BF4, it shows my name change. But when I start BF4 through xbox (which is the only way it'll allow me otherwise it says this EA account isn't authorized to play) it switches to this different account.... WHYYYYYY??!

    But when I edit profile on the correct EA account, it sends me to the same exact "my ea account" web page as it sends me in the "gold" account... so they seem to be connected..?

    Am I just S.O.L.?

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @SaltyButRot,

    So, what I think is the issue here is that your Xbox account (with Game pass/EA Play) is connected to a possible old EA account, maybe with the "gold..." name. If you still have access to this EA account, you can easily change the EA account name by signing into https://profile.ea.com.

    If you don't have access to this EA account, the best thing you can do is contacting our live support via https://help.ea.com/contact-us or https://bit.ly/EAChatSupport.

    Hope this helps!

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