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Re: EA Play Desktop administator priviledge?

Can't launch any of the games from C&C on EA on WIndows 11, or from the install folder. Launches EA launcher, and then does nothing. If I try to launch from the app it says 'you need admin priveleges', so approve that, and nothing happens. No error message. Just flat out doesn't work.

7 Replies

  • Prayayom's avatar
    Prayayom
    3 years ago

    Same issue. Looks like it has been going on since the launch of the BETA EA app. 

    Press okay and then it fails to launch. See images attached.

  • I do not understand why all of a sudden I have this issue, Managed to play 19 hours without any issue. 
    never played the game for a month or so and now decided to have a game and this is now happening 
    https://prnt.sc/JsKl3Mjpbe16
    I click OK then the C&C launcher opens
    https://prnt.sc/j8MBw8o35B1p
    I then try to play either game and it crashes
    https://prnt.sc/JgsRLyK3F4cD
    And this is the crash report
    https://prnt.sc/Eh96k69YB1YE

    Build: ClientG.exe 1.153.745903
    Exception code EXCEPTION_ACCESS_VIOLATION
    The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

    Exception occurred at 000533A6

    Clearly it does not allow access no matter what

    Im admin on my PC
    Run EA play as Admin
    Run all files for C&C as Admin

    I've tried everything on my end to get this to work. I do not understand why EA decided to make this game need Admin rights and no way of granting it 

    I even tried Disabling DEP for C&C but that is not even allowed, what gives EA?? 
    https://prnt.sc/r7auWPl4ZwC4

  • I have been troubleshooting this issue and have found a solution that has worked for me. I'm attempting to run Command & Concur RA2 Yuri's Revenge on a (fully up-to-date) Windows 11 operating system. I'm using the EA app (version 12.76.0). I was getting the same behavior as those have described in the thread, where I would launch the game from the EA app menu, the EA app would tell me the game needed administrative privileges, and after I clicked "yes" to continue, the game would fail to launch. In my case, the EA app would also restart.

    The Problem

    These older games seem to be sensitive to some of Microsoft's new application protections standard in Windows. Windows 11 attempts to protect you from malicious activity by monitoring executables for typical malware tactics such as Structured Exception Handler (SEH) overwrite techniques, and heap integrity exploits. This is a good thing! However, either there are code bugs in these older games that never got resolved or Windows mistakenly believes the game is performing one of these malicious/unstable tactics.

    The Solution

    In Windows 11, navigate to Settings > Privacy & Security > Windows Security > App & Browser Control. Under Exploit Protection click Exploit Protection Settings. In the Exploit protection window, click Program Settings. Click Add program to customize, choose "choose exact file path", and navigate to your game directory where your game's offending .exe file is located. Select your game's executable file and click Open. Select Override system settings for each exploit protection and ensure each is set to Off.

    NOTE: In my case, three .exe files were failing to launch properly (gamemd.exe, RA2launcher.exe, and Yuri.exe). I was able to determine that by using the Reliability Monitor utility that comes with Windows (to lunch the Reliability Monitor, use the Windows search box in the Start Menu and begin typing "reliab" without the quotes; it should be the first result). Each of those three executable files were crashing with Exception Code c0000005. I had to repeat the above steps for all three executables. Considering the type of error this was, my theory is that my game was failing the Randomized Memory Allocation protections in Windows, but I can't be sure.

  • Retsushi's avatar
    Retsushi
    3 years ago
    @Tetracide2 Lately it was fixed for me in a way that the game still ask for admin permission, but once granted the game start.

  • ak_89er's avatar
    ak_89er
    3 years ago

    Greetings all,

    As Tetracide2 states seems to be a Windows 11 Security App issue. I had exactly the same problems with various CnC series games like RA2 some requiring admin previledges through the EA App while others didn't (It started since Windows 10 to me and then kept on Windows 11) but I managed to completely solve it by:

    1. Disabling all security options in the Section of Windows Security App "App & Browser Control" section (even that "Intelligent Application Control or how it is stated - mine Windows 11 is on my native language - apologies) AND on the exploit section I turned back the DYNAMICBASE from active to disabled (I had changed it for advanced security e.t.c. but I turned it back to default)

    2. Disabling some security features in the Device security section especially of the first part setting all three settings to off (Core isolation e.t.c.)

    3. In some older games (such as CnC Renegade) which may launch but not fully play with the above steps  try searching through Google for official/unofficial community patches that will make your game play on Win 11 or chaning your video settings such as turning off Windows 11 HDR feature and default graphic/colour settings may also help.

    I wish my additional secondary guidance will also you to run you favourite games normally on Windows 11

    Best regards!

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