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chriscds80's avatar
chriscds80
4 years ago

Re: FIFA 22 Trial Locked on PS4/PS5 after Oct 1st

@EA_Jason 

Have just realised something when trying to download the content via the PS Store website (which I wasn't able to do):

When accessing the FIFA 22 PS5 item that's in my Game Library, I'm taken to an empty web page (see attachment). I downloaded the trial as soon as it became available and, as you can see on the URL, it's an Ultimate Edition Pre-Order item (which isn't available anymore). This left me wondering if this is the reason for the Trial being locked, since the Pre-Order ended on October 1st.

Regards,

Christiano

4 Replies

  • M_Baro03's avatar
    M_Baro03
    4 years ago
    @chriscds80 Same on my account. I remember trying to download the trial from the standard ed. but it wasn't available there. I checked my game library in PSN and it is the Ultimate Ed. Pre-Order. Maybe you're correct and we can't access because it's no longer available.
  • Spiderluke's avatar
    Spiderluke
    4 years ago
    @M_Baro03 That sounds like some sort of programming error for PlayStation then because they don't do that for my trial on Xbox.
  • chriscds80's avatar
    chriscds80
    4 years ago

    @Spiderluke

    Do you remember when you got the XBOX Trial? Questioning because I got the PS4 one after the pre-order period (just because had this issue on the PS5) and hadn't any issues with it.

    Still wondering if this has something to do with the fact that I got the Trial from the Ultimate Edition Pre-order.

    @EA_Jason 

    Could you please inform if you're looking at this issue again? I only have 10 days left in my EA Play membership and would like to use the 5h that I still have on PS5 Trial. Otherwise, it would just be fair for EA to give us additional time on our current EA Play membership, since we haven't been able to fully access its content.

    Regards,

    Christiano

  • Spiderluke's avatar
    Spiderluke
    4 years ago
    @chriscds80 I got both during the preorder period. The PlayStation one got delisted even though there's a link to nothing on the PS5. The Xbox version still was fine.

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