Re: How to fix EA app Error 500?

No matter what I try I keep getting the same error. I've already submitted my error report.

b0bea5c1-a584-47d8-baa3-5e9c31b39fcf is the report ID. 

Dear communirty management, 
I literally never had problems with my the sims 4 game, once it didn´t wanted to save but that problem was fixed withing sekonds on origin. Now I could log in and not safe, no matter what it would crash. So I deinstalled it. After freaking 3 hours it still told me there would still be 70 % left. So I stopped it. Started it again, today. But now it does not even find my game anymore, it is still in my acc but i can not acces it. 

EA I just want to be able to build cosy homes in a freaking sims 4 game and not this.

there is not even a Error id

Error report

9b1f912a-f26b-4096-9d5f-0f857f5db519

☹️

I've also tried uninstalling the app and cannot. This is really bad, please fix the problem.

EA 500 error 

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@EA_Solaire wrote:

Hi @ravenbranwen666,

To clear this error up, let's try a few steps:

• Clear the cache for the EA App
• Run the app as an administrator
• Check for any background applications blocking the connection for the app
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
• Connection and Advance Connection Guides 

If you're still seeing this error once you've tried these steps, please let me know! 

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I tried all the way and  it didn't work 

That didn't fix the problem. I only have 1 game missing from library however it runs from install folder. It's not in Library but in the store it says it in the Library. Very bizarre

EA Error Report 38e3b5e4-3d96-44e6-8ac5-5bd12a981c27

Mine still hasnt fixed its so annoying