EA App launches but does not open the window

Question

Product: The EA appPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post)Which client functionality are you experiencing this bug with? Application NavigationWhen did this happen? (dd.mm.yy hh:mm) 01/01/23Summarize your bug The program won't maximize whenever it's launched, it just stays on the taskbar active, but can't open it at all. I reinstalled the app and it worked fine for a couple minutes but then does the same again. If I launch a game from the web browser (such as Battlefield 3) it works without issue, so internally it's ok.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? It will happen randomly after installing the program.What happens when the bug occurs? The EA App window will not come up on the screen if clicked on the taskbar icon. It stays minimized and shows a blank window on AeroPeek.What do you expect to see? The app should maximize normally and show itself.‌I'm running the latest version of the app on Windows 11 22H2 Build 22621.963 (up to date as of writing this report). The Windows installation is fairly recent (clean installation on december 12th 2022).

mod_e_r_a_t_o_r · Answer

Uninstalling it and reinstalling seemed to fix it for me

jezzah94 · Answer

Has anyone figured out how to fix this yet? Because this happens to me as well 😅

kokiko7 · Answer

Its been like this for over a month now. Cant believe I cant access my games and buy new one for this long. EA DO SOMETHING.

virtualbalboa_g · Answer

I haven't been able to so much as install the EA app for a month now. Until yesterday, Customer support would close my support case the moment it was submitted. The games we paid for are being held hostage and it's been going on for months.

What's even worse is that the mods are starting to threaten people that complain. The say I see it EA already stole hundred of dollars from me by taking away the games I bought. What else do I have to lose?

virtualbalboa_g · Answer

@Jezzah94You asked this in March and there's STILL is no answer. Not from customer support, not from mods.

Remember this treatment next time you have the money to buy a new game. Are you going to give that cash to EA?

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EA App launches but does not open the window

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