Help Needed with Custom Teams in EA FC 25

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? Mehrab_10
Which mode has this happened in? Kick off
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? just do some club transfer and try to play a kickoff match.
What happens when the bug occurs? game closes and shows an error message.
What should be happening instead? the game is supposed to start, without any glitches or even errors

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Subject: Help Needed with Custom Teams in EA FC 25

Hi EA Support Team,

I hope you're doing well. I'm reaching out because I've run into a problem with EA FC 25.

I've created custom teams using the club transfer feature, but every time I try to start a game with these teams, the game crashes and shows an error message. I've tried restarting both the game and my device, but it hasn't helped.

Could you please help me figure out what's going wrong? I'd really appreciate your assistance.

Thank you so much!

Best regards,
Ali