can't play the EAFC24 PlayStation tournaments on PS5
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? [edit: email address removed]
Which mode has this happened in? Tournament Mode
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? i don't know
What happens when the bug occurs? i don't know
What should be happening instead?
EA account & PSN ID:
[edit: email address removed]
I can't use this account play the EAFC24 PlayStation tournaments on the PS5,i select the tournament button but it come out with a wrong report: ws-115665-4
I tried other account, it can play the EAFC24 tournaments on the same PS5 device as usual
I have contacted the PlayStation support team, they have checked my psn and said everything is ok with my psn.
They advised me to contact you to solve the problem, please help me , thanks a lot