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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Re: EAFC Servers

Hey @SyKuraaa I would suggest using a wired connection if you can. The benefit of this is a slightly faster speed, but mostly it is far more stable than a WiFi connection. In my opinion, this is the most effective way of improving connectivity if you are experiencing similar issues. 

I'd also recommend the steps listed here on our website, as those should improve things for you. 

  

EA SPORTS FC™ connection troubleshooting 

Troubleshoot your connection to EA games 

13 Replies

  • SyKuraaa's avatar
    SyKuraaa
    2 years ago

    Or just maybe you guys could fix your servers???? Like my connection, as i said in the PRIOR POST ALREADY, is perfectly fine, no issue. EAFC is the ONLY GAME where there is an issue at all. 

  • Furminator's avatar
    Furminator
    Seasoned Hotshot
    2 years ago

    @EA_Pulsar  написал (-а):

    Hey @SyKuraaa I would suggest using a wired connection if you can. The benefit of this is a slightly faster speed, but mostly it is far more stable than a WiFi connection. In my opinion, this is the most effective way of improving connectivity if you are experiencing similar issues. 

    I'd also recommend the steps listed here on our website, as those should improve things for you. 

      

    EA SPORTS FC™ connection troubleshooting 

    Troubleshoot your connection to EA games 


    You are constantly blaming the connection of the players. More than once per season, EA will carry out the prevention of its servers. I know players who do a lot for their connection in the game, but it does not lead to improvement. The problem is not the connection of the players, but your servers. Not one game that I know has such connection problems. The player wrote to you that he has no problems in other games. But you keep blaming him for the quality of his connection. You administrators do not help solve problems, but only write your templates on a piece of paper from ea!

  • Furminator's avatar
    Furminator
    Seasoned Hotshot
    2 years ago

    @SyKuraaa  написал (-а):

    Or just maybe you guys could fix your servers???? Like my connection, as i said in the PRIOR POST ALREADY, is perfectly fine, no issue. EAFC is the ONLY GAME where there is an issue at all. 


    Do not listen to these indications of your connection. I'm sure he's fine. This happens often in different countries and regions. England today, Spain tomorrow. I'm sure they don't want to spend more on their servers (it's a lot of finance with so many players). Yes, ea software is crap.

  • Leelongy73's avatar
    Leelongy73
    New Ace
    2 years ago

    Most of us will understand that using a wired connection between router and console / PC will give a better online experience; however, the reality, I would suggest for the majority of users, is that a wired connection is not practical or possible. This regular connection error really needs to be properly addressed and communicated with customers. 

  • We are using good wifi connections and even after that this happens. Either the game disconnects and doesn't even start and I lose the match or if the game starts it only lags. Please please please please please look into it this is literally the 13th time I am complaining about this.

  • RadioShaqs's avatar
    RadioShaqs
    Hero
    2 years ago

    It’s likely the wifi. Maybe try improving the signal in your house if you can’t go wired. I would say 95 percent of people who dc are on wifi it’s probably not a coincidence. 

  • Furminator's avatar
    Furminator
    Seasoned Hotshot
    2 years ago

    @RadioShaqs  написал (-а):

    It’s likely the wifi. Maybe try improving the signal in your house if you can’t go wired. I would say 95 percent of people who dc are on wifi it’s probably not a coincidence. 


    I could play over wi-fi and a wired connection. A lot of settings have been set up. In Windows, the router. I didn't notice any difference in the response in the game. It's a constant swamp during the game. The game is slowing down. I even made the screen resolution 1280x720. But even this does not bring results. I have no packet loss. The ping can be 16ms. But I see the opponent playing on the wings and my players with weights on their feet.

  • RadioShaqs's avatar
    RadioShaqs
    Hero
    2 years ago
    @Furminator Are you getting dced or just experiencing connection issues during gameplay?

    As far as dcing goes you can almost guess people are on wifi before they say it. Almost every thread saying they are getting constant dcs they are on wifi.

    Looking at the posts it’s safe to say it’s more likely wifi than a server issue or people on wired would be experiencing it at the same rate.
  • SyKuraaa's avatar
    SyKuraaa
    2 years ago

    I promise you it is not my connection at all. I was in a vc with someone using a wired connection and it was happening to them too. For like 2-3 hours we could not connect to ea servers and when we did and finally got into game, we got disconnected. 

  • RadioShaqs's avatar
    RadioShaqs
    Hero
    2 years ago

    It’s possible it’s the servers if this just happened after maintenance and to everyone . Are you experiencing it more than today on a regular basis?

  • Furminator's avatar
    Furminator
    Seasoned Hotshot
    2 years ago

    @RadioShaqs  написал (-а):
    @FurminatorAre you getting dced or just experiencing connection issues during gameplay?

    As far as dcing goes you can almost guess people are on wifi before they say it. Almost every thread saying they are getting constant dcs they are on wifi.

    Looking at the posts it’s safe to say it’s more likely wifi than a server issue or people on wired would be experiencing it at the same rate.

    At the moment, I haven't played for about a month. I deleted the game. I can't take this nonsense anymore. I didn't have any problems until February. After the next update, the game was finally broken. I really lost every match. I won 10 matches in a month!!! For information. My division 4-5 in rivals was at the time of February. How do you think I could have moved up to Division 4 if I lost every match in February. After that, I searched for information for several days and did tests on my network to find a problem. I have no problems with the network. From the beginning of February until the end of April, it was not possible to play. I do not know what they did, but I no longer have the patience to play this *. I understand that wi-fi connection can be worse. A lot depends on the setting. I have no difference when I played wi-fi or wired. I'll tell you again. In other online games, without any windows or router settings, I have no problems playing online. This is ea's problem. And not only the servers, but also their software. Think for yourself. They have been releasing the game for two decades now. The errors in the game (gameplay) do not change every year. I see fifa 18 mistakes in fc 24. They are limited in the engine by their software.

  • RadioShaqs's avatar
    RadioShaqs
    Hero
    2 years ago

    So you are losing every game by dc or can you finish them?  At least in the past since the ops might be different unless he has always experienced it too. 

  • Furminator's avatar
    Furminator
    Seasoned Hotshot
    2 years ago
    I lost every match. I could have finished the game. But I had games in February when several matches in a row connections were lost at the beginning of the match (mostly). But there were games, there was a loss of connection after the start of the match. But I remember it wasn't just me who had this problem. I was reading the forum and saw the message. The game in the seasons was still normal. There was a lot of * going on in Rivals. I've been playing since 2017. I have never lost every match for one month.

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