Forum Discussion

Anonymous

12 years ago

Solved

De-Authorization Button???

I have been looking to see how to de-authorize the computer, and I get how it works, but

I can't find the 'De-authorize your Computer' button!

I have seen a picture of what it looks like and where it is, but there isn't one on my launcher.

Help! I need to get this computer de-authorized ASAP!

crinrict
Hero+
12 years ago
Do you have the download version of the game ?

You can also try this: https://help.ea.com/article/using-the-de-authorization-tool-for-the-sims-3 and if that doesn't help, contact a game advisor

Game advisors can be found through live chat.

https://help.ea.com/en/contact-us/

Click on the orange NEXT button

Select a platform

Click on the orange NEXT button

Select a topic and describe your problem in a few words

Click on the orange NEXT button

Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page
Anonymous
12 years ago
Oh, I see. It says that de-authorization only works for the digital copies!
Just before I make another inquiry, do you happen to know how many computers you can download Sims 3 on with a disk? Expansion packs, too?
crinrict
Hero+
12 years ago
You can use it on 5 computers at the same time but you can only login on one.

It's unlimited for the disc version (but if you use Origin, you can only login into Origin on one comuter at the same time)

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