What's going on with The Sims 3 website? I try to get onto My Page but I keep getting a 500 error message, same when I try Friend Notifications. The message says this:

HTTP Status 500 -

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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Handler processing failed; nested exception is java.lang.NoClassDefFoundError: org/apache/commons/httpclient/protocol/ControllerThreadSocketFactory
	org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:839)
	org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
	net.sf.packtag.filter.GzipFilter.doFilter(GzipFilter.java:43)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)

root cause

java.lang.NoClassDefFoundError: org/apache/commons/httpclient/protocol/ControllerThreadSocketFactory
	org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:128)
	org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
	org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
	org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
	org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
	org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
	org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
	org.springframework.http.client.CommonsClientHttpRequest.executeInternal(CommonsClientHttpRequest.java:83)
	org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:52)
	org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:438)
	org.springframework.web.client.RestTemplate.execute(RestTemplate.java:409)
	org.springframework.web.client.RestTemplate.exchange(RestTemplate.java:384)
	com.ea.sims.xroads.common.template.rest.AbstractRestTemplate.exchange(AbstractRestTemplate.java:125)
	com.ea.sims.xroads.view.services.processor.impl.XRoadRestRequestProcessorImpl.processRequest(XRoadRestRequestProcessorImpl.java:50)
	com.ea.sims.xroads.view.services.impl.LoginServicesImpl.getLoggedInUserFromTS3AuthTok(LoginServicesImpl.java:50)
	com.ea.sims.xroads.view.manager.LoginManager.getLoggedInUserFromTS3AuthTok(LoginManager.java:81)
	com.ea.sims.xroads.view.interceptor.LoginInterceptor.preHandle(LoginInterceptor.java:100)
	org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:781)
	org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
	net.sf.packtag.filter.GzipFilter.doFilter(GzipFilter.java:43)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.32 logs.

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Apache Tomcat/6.0.32