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Re: EA Sports PGA Tour - Career mode freezing

@EA_Barry 

a fix for XBOX Series X would be helpful - been over a month now with ZERO actionable suggestions from EA 

what is going on ?

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  • cordre's avatar
    cordre
    3 years ago

    Product: EA SPORTS PGA TOUR
    Platform:PC using EA App
    Region: Australia
    Are you getting an error Message? No, game freezes
    Date issue started? Tuesday 6th June 2023 ~ 20:00 Sydney time
    Summary: Cannot start or continue my main player career in Career mode.

    More Detail:
    I was playing career mode where all avaliable career settings for Round type was set to Full (Regular, Major, FedExCup Playoff)
    After completing week 7 of First season on the PGA Tour, with 3 wins and 3 top tens, I saw a notification stating that I had now qualified for THE PLAYERS Championship. (I did not re-visit career settings)
    Started THE PLAYERS Championship first round and noticed that I was taken to about the 14th hole.
    Completed the round and then opened up career settings and noticed that there was a new section for THE PLAYERS Championship, with the Round type set to Quick.
    I changed the value to Full, hoping the next round would allow me to play all 18 holes.
    The game allowed me to play rounds 2 and 3 (however, it was still playing in Quick mode, even though on checking career settings it was displaying Full mode)

    However, when it came to round 4, the background music stops and the game freezes and does not respond. Looking in Task Manager, the game was still processing (CPU,GPU,Memory values going up/down)
    As this issue was occuring every time I selected Play Event😇 I tried to Skip Event(X), however, this also just stops playing music and the game freezes.

    At the moment all other Main menu options still work.

    How often does the bug occur? Every time I try to continue my main character. Second character has yet to reach week 7 (currently week 3), however, I have noticed that THE PLAYERS Championship Round Type is already set to Full.

    DxDiag: created while still in frozen mode.

    What do you expect to see?
    The 4th round of THE PLAYERS Championship.

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