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GCAdventure's avatar
GCAdventure
New Adventurer
2 years ago

Wheel disconnects in the middle of the race

Product: F1 24
Platform:PC
Please specify your platform model. PC
Summarize your bug The wheel got disconnected at the grid start before starting the race. This used to happen also on F23 and then it got fixed after an EA patch. So it is happening again on F24 and needs to be corrected. I has happened multiple times at different stages. Sometime even at the settings menus. Very frustrating.
What is your 16 digit Report Code? DVAV-DREJ-RHAV-SPVD
What peripherals are you using? Please list the exact make and model. PC Windows 11 Moza R9 Base v1.2.2.15 KS Steering Wheel v1.2.1.6. SR-P Pedals v1.2.1.7 (Pit House 1.2.5.29) See DxDiag file for details of Video and such
Can you please provide the name of your current internet service provider? Optimux
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? At different points of the game. For this last one I was in Driver Career mode. Japan. Finished FP. Finished Short Qualy. At the grid before starting the race. See attached video
What happens when the bug occurs? The wheel gets disconnected and I have to use the keyboard to kill the game and then start it again. This will be a very bad thing if it happens while on a league race as you pretty much will not be able to re-join the race.
What do you expect to see? For the wheel to remain connected for the entire time of the game. That's what it supposed to do.

The wheel got disconnected at the grid start before starting the race. This used to happen also on F23 and then it got fixed after an EA patch. So it is happening again on F24 and needs to be corrected.
I has happened multiple times at different stages. Sometime even at the settings menus. Very frustrating.

I have to use the keyboard to kill the game and then start it again. This will be a very bad thing if it happens while on a league race as you pretty much will not be able to re-join the race.
This video shows the exact moment it happened for this case. But it had happened at different stages, sometimes even at the settings menu. And every time I have to restart the game.
https://youtu.be/7iHPCc_YPvA

6 Replies

  • Any suggestions on this? I dont think I'm the only one, and it seems like EA is not even looking into it.

    I can't rely in this condition as it will terminate me when on league races. Very frustrating.

  • GCAdventure's avatar
    GCAdventure
    New Adventurer
    2 years ago

    Hello!!! 
    Need an answer as I can't enjoy the game with this big problem.

  • GCAdventure's avatar
    GCAdventure
    New Adventurer
    2 years ago

    This is issue is still happening. One thing however, after the 1.4 patch, is that I can at least restart the Wheel and reestablish the connection without having to restart the game. It is still problematic as these interruptions cause downtime and losing races. Please address.

  • BTW, I'm still having disconnections issues. Now is happening mostly while I pause the game for whatever reason, and I can only make to connect again by restarting the wheel. They show disconnected in the Pit House when this happens.
    Please provide a solution.

  • I just got another wheel base a G Pro and is failing to start at the grid also. It does not respond to any input from wheel and I have to restart the wheel base to gain control again. However this means losing the race as I get disqualified after waiting that long. So it doesn't look to be a wheel problem. Has anyone been able to look into this?