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- EA_Blueberry6 years ago
Community Manager
If you're still having trouble can you load up a DxDiag for us? Here are some steps I recommend below:
- Update your drivers and basic PC troubleshooting steps
- Search "Windows Updates" in the taskbar search bar so you can get the latest version. Pending Windows updates can cause conflicts with Origin/games
- Make sure Origin and your games are added to your anti-virus exceptions list. Some anti-virus/firewalls can prevent games from launch. More info here
- Disable all overlays (Origin In-game, Discord, MSI Afterburner) before launching the game again
- Determine whether a process running in the background is causing issues by performing a clean boot. As soon as the PC boots up, immediately run Origin as administrator by right-clicking on the desktop shortcut. Launch the game immediately without opening up any other programs. Here is how to clean boot
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
It's working now, found a solution someone posted on another thread to delete an update file within maddens folder. Worked right after doing so
Where did you find the solution?
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