Forum Discussion

Re: Mass effect 2 white screen of death

@DannSpaceMarine 

Do you purchased the game on Steam or on Origin?

  • Turn off "Cloud storage" in Origin.
    (Origin menu > Origin > Application Settings > Install & Saves > Cloud storage > Off (Grey)
  • If you use Steam you don't have to do anything, unless you have added Mass Effect 2 manually to Streams cloud save function.
  • Make sure Origin or Steam are completely closed.
  • Go to "C:\Users\>your username>\Documents\BioWare\Mass Effect 2" folder and move the "Save" folder and the "BIOGame" folder to your desktop.
    (Just to make this clear, the named folders must be gone from the "C:\Users\>your username>\Documents\BioWare\Mass Effect 2" path.)
  • Go to ">drive<:\Program Files (x86)\Origin Games\Mass Effect 2\Binaries" folder and move the "MassEffect2.exe", the "MEGame2.exe" and the "MassEffect2Config.exe" (the last one could also be a higher one) to your desktop.
  • Go to "">drive<:\Program Files (x86)\Origin Games\Mass Effect 2" and delete the "data" folder.
  • Start Origin > inside the Origin Game library click on "Download" for ME2 again > after the installation finished > reboot > Test.

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