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Thank you everyone for the info given so far.
We have some questions and would appreciate if anyone can fill this.
Please note this is for console players, if you're on PC please check out this thread.
Edit: Thank you, the info gathering has concluded. Thanks to everyone for the provided info.
EA account name: NotRemo (PS5 name SouthSideSim)
Have you had an issue with Single-player bought items?
Yes, i had bought, and won multiple cars and they’re all gone, and had fully upgraded my garage.
Have you had an issue with Multi-player bought items?
I had not played the multiplayer at all at this point.
Have you had an issue with Single-player progression?
Yes, I had made it past the 2nd qualifier, and started doing S level races on day 1 of week 3 and I was in my garage last when I turned the game off. Once I turned it back on it had rolled back to week 1 with only the first car I got at the beginning of the game.
Have you had an issue with Multiplayer progression?
No.
I have no clips before it rolled back but I can show my achievements, and where I am currently.
EA account name: Mody7ammod (PSN- Al-baqllawa
(this may be the same as your account name here, it may be different. If you're unsure, you can log into help.ea.com using the console login option to get to the linked account)
Have you had an issue with Single-player bought items?
Yes, i have lost all my progress, all my cars, my money, everything.
Have you had an issue with Multi-player bought items?
yes, i have just started playing multiplayer today, i got my mercedes a45 and upgraded it
Have you had an issue with Single-player progression?
Yes, everything is lost quite literally
Have you had an issue with Multiplayer progression?
Yes, i had money saved, new cars i was ready to enjoy the game but this happens now ?
If possible, could you provide a clip showing the last 2-3 minutes of a session before progress or items were purchased. To do this, you can upload to youtube and add a link here. If you don't want to make a public video, please send me a DM with the clip.
Ea account name
Vincent_Nash or Gypsy_Crow
Single player bought items I didnt notice being off but I never checked further then the 4 cars I used
Several issues with multiplayer items
Wraps stopped loading after a while of play
Auxilleries didnt work after switching cars
bought items that werent currently equipped would stop showing up as owned and need to be repurchased
Progression on multiplayer was sometimes not tracked correctly. cash in multiplayer would dissapear or garage upgrades wouldnt show as purchased
Still same issue ! Lost my progress twice on PS5 . Makes me want to stop playing the game. Everytime you sit and grind for hours and the loose your progress. Fix your games
money is gone ;( xbox series x
For God's sake how have you guys not fixed this yet my file got corrupted and i lost everything after beating the story plus nearly unlocking everything in multiplayer so whatever i restart just beat it again 3 or 4 days ago and then last night it does it to me AGAIN im about to the point where im done playing after this BS i put a lot of time into my cars wraps etc just to lose them all twice Imean seriously what even is that *
