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Greetings!

I have Need For Speed Unbound on my gaming laptop (specs below). The first time I played with absolutely no problems at all. However, from the second day forward it keeps crashing when I launch the game, while in the "lobby", in the garage and every time I open the map for the first time.

I also discovered that my laptop runs the game perfectly without the charger plugged in. The moment I plug in the charger, it crashes as mentioned above.

This is the message that appears every time it crashes:

DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands"). GPU: "NVIDIA GeForce RTX 2060", Driver: 52756. This error is usually caused by the graphics driver crashing; try installing the latest drivers. GPUBreadcrumbs:

I have tried:

  1. Deleting the Dx12 cache file (in Documents and Steam Apps)
  2. Updating the drivers (and reinstalling them as a clean install)
  3. Creating a gaming profile for the game with high performance settings
  4. Validating the game's files in Steam
  5. Uninstalling and reinstalling the game

My laptop's specs are:

  • Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
  • 16.0 GB (15.8 GB usable)
  • 64-bit operating system, x64-based processor
  • NVIDIA GeForce RTX 2060

Does anyone else has this problem?? Can anybody suggest me something??

Much appreciated!! Please help this post get noticed!!

3 Replies

  • @NeedforStvn Could be an issue if you have overclocked your computer. Take it back to stock specs and see how the game operates and get back to me. Might be able to help you with some issues if that doesn't fix it.
  • ChepteaPaul's avatar
    ChepteaPaul
    3 years ago

    I have the exact same error and can confirm it's not an OC thing as I run everything stock

  • NeedforStvn's avatar
    NeedforStvn
    3 years ago

    Hi, @Wadu_Hek_Boii. I am running the PC as stock since day one, no overclocking. I've read this could be an issue, but it's not applicable to me. Thank you for your answer and recommendation! I'm still open for suggestions.

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