Every game is the same for me. First couple minutes are smooth, responsive, no input delay. Right around a couple minutes in there is significant delay and the whole game becomes unplayable. same thing happens in free skate. First minute great, then the laggy clunky skating shows up
Played four games this evening, all online games unplayble, won one game in OT and rage quit the other two, unplayable. I even had slight fat man lag when I played HUT Squad Battles.
And I'm wondering, wasn't the strategy glitch patched? I am playing Collapsing and my player are playing Tight Point...
https://www.youtube.com/watch?v=owTweAYw-zg
Anyway, it's good that some fellow German players have joined the thread because Online gameplay is completely broken for players in Germany IMO and this needs more people complaining instead of player quitting the game.
@DeliveryForKiki @So I just did what you said and deleted the saved game data and loaded up the game offline. Played free skate offline, no weird delay after a minute.
then I connected to internet and signed into my Xbox profile. Next I signed into my Xbox profile on the game itself and it restarted the game while also prompting me to sync with cloud data, Xbox data or just create a new profile which I selected. Now I’m in a free skate and the skating feels amazing and the vibration came back which I haven’t felt in god knows how long. About to test a real game.
also when I connected to the internet a second blue controller randomly appeared for no reason.
EDIT: just played two games. First one felt great but then I had to disconnect because the game started endlessly restarting on the faceoff, something I have never had happen to me in NHL 23. Next game felt good for a few minutes and then the horrible delay came back out of nowhere. I hate this game
Community Manager
@Dadaruklija wrote:
@prospero99c I'm from Austria and the game has been horrible for the last 2 weeks and unplayable since the last patch. I wrote to a famous German NHL youtuber if he had the same issues, of course he said no.. but in the comments there are some with the same problems as mine. I'm starting to believe in the conspiracy that some accounts connect EA with the best conditions, and believe me once you have this issue you will always have it, I don't know if it's because of your ip or something else.. me think EA remembers your ip and you will always have this problem which explains why some are affected and some are not
This is absolutely not true.
Same issues here on and off for the current and past iterations of this game. Feels like skating in quicksand some games, player turns like a boat. Ping does not seem to matter as it will happen sometimes with a 5 ms game, but then I will play a 70 ms game and it will feel fine in regards the input lag (obviously can feel a bit of network latency)
Playing in HUT when you don't live near a server is close to mental insanity. You can't compete. This game is only playable for people near a server. Guys like Eki and Polgz have zero lag. Yes they have skill but your proximity to the server is EVERYTHING. EA has known this all along but they keep taking our money for packs. HUT is a complete dumpster fire because of this. EA has known this from the start. Why can't it be peer to peer and you get put in divisions by how good your connection is. If you have a bad connection you play vs people with a bad connection. In the highest division you have to have a connection of 10 ping or under or you get moved down. If your connection falls below this in the game you lose. It's very simple. And a simple way to stop all this lag bs and all the insanity that comes with it. These server issues have completely ruined the game. And players in Div 3 or higher live near a server 100%. If EA doesn't address this, this game is finished. It's so bad it's making people have mental health problems and making them spend money uncontrollably. This is actually a serious issue that needs to be addressed. It's completely unacceptable!
There are NO other issues with this game other then how close or far you live from a server! Nothing else. That's it. I'm so tired of reading all the bs and listening to guys like EA Alijo tell people to trouble shoot blah blah. When they have known ALL along your proximity to the server is the ONLY issue. They've known this the whole time but continue to take our money. Do not be fooled this is the only issue. There's a server in Calgary and Montreal for Canada. If you're not close to this you cannot compete! Does not matter how good your team is or how skilled you are. In the US there's one in Oregon, Ohio, and the biggest one in N.Virginia. if you don't live close to these you are absolutely done. Every player in Div 3 or higher live near one of these! This game is completely finished if this doesn't get resolved. Oh yeah I forgot to add they are using Amazon Web Services cloud servers. Do not spend one more dime on this game if you don't live near one of these because you cannot compete. This game is ruthless for all of us who don't live near one of these. As I've said EA has known this all along...
I know people who play in Vancouver and say that they have great connection. You should check your connection do what I did, it might be something else for you, maybe it is your ISP. SAP Alien is in lower BC for example. I advise you to get the switch and use wireshark and capture the connection.
Also I am pretty sure the calgary one didn't open up yet. I am in div2 borderline div 1 and I live 350 miles away from server, it is how the information is routed not always how close you are to server, but yes further away you usually have it worse.
@niccolo91eaAre you friends with him? Can you ask him to come to this thread? I don't have Twitter and Twitch you can only chat during a live stream. I'd love to talk to him directly if possible. If you could help in any way with this I would be very thankful. Thanks bro
@OzzyGoose78 schrieb:
@niccolo91eaSo I talked with SAP Alien on Twitter just now. You are right! It's my ISP. I'm on Shaw and for some reason their DNS doesn't work well with the EA servers! There is another ISP named Telus that has Fibre Optic and he said you have to use them. He has some friends that used to be on Shaw and said it was a nightmare. Thank you so much! You have no idea what a relief it is to have finally figured this out! They're coming next Tuesday to install it. I'm so excited to play some Chel with no lag!!! You da man!
try offline, you will see that it has nothing to do with the connection. The game itself is faulty, not your console, not your connection, just the file you download, but still wish you luck, hope it's really just the connection for you
@OzzyGoose78By offline I didn't mean team battles, disconnect from the console and play completely offline without connecting to the server. If the game runs normally then it's the connection, if it's just as terrible as before then you can save the money and time for a new provider.. I've already tried 100 different things, like in the other house, different connection , other new console..nothing has changed.. for me only 2 things come into question, a faulty file when downloading the game or patches or updates of the consoles that don't get along with EA games. We focus too much on EA, maybe our consoles are causing the asynchronous game.
Try changing your static DNS1 to 1.1.1.1 and Static DNS2 to 8.8.4.4.
This bypasses the ISPs preset DNS they use....
Been running this ever since NHL22.
Community Manager
@OzzyGoose78 wrote:
@EA_Aljo Hey so Calgary is further away then Oregon! Playing from Vancouver BC is pretty much unplayable now. With the new server from Calagry we get matched with people from Alberta 90% of the time. The lag is unbelievable. It's completely unplayable. There is not any other issue then your proximity to the server for this game. You know this. Playing vs someone close to a server is unbearable. You know this. I literally have been ripped off. I've spent $300 on packs that are worthless. Playing someone close to a server it doesn't matter if your guy is a 99 and 82 will fly around you. EA as a company knows this. It's a completely unfair advantage and is pretty much cheating. You guys keep taking our money but do nothing about this. It's completely unacceptable. And the worst part I'd you've known this all along
Apologies, but I was incorrect. The server was moved farther north than Oregon, but is still in the US. You should have an excellent connection to this server so it's possible there are other issues. If you'd like to go through some troubleshooting, let me know.
Edit: Sounds like you found out it could be ISP related. That's entirely possible. Especially with you being in the same general region as the server.
