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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: NFS Hot Pursuit - Failed to launch game

HEy @Vash_Niluge 

Thanks for the additional information, can we also try the following?

Delete EA License Files:

  • Make sure the EA app is closed.
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
  • Enable View Hidden Files and Folders
  • Delete all files in the "License" folder.

Please clear your temp files:

  • Press the Windows key and "R" at the same time
  • Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
  • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
  • (If some files or folders can't be deleted, reboot and try again.)

1 Reply

  • Vash_Niluge's avatar
    Vash_Niluge
    Seasoned Newcomer
    2 years ago

    I proceeded with licence and temps files clearing.

    Now the game is not in my library anymore.

    I navigated to : "C:\Program Files\EA Games\Need for Speed Hot Pursuit"

    I runed the NFS11.exe, and game reappear in the list , but the issue is still the same.

    I am sorry to be such a complicated case.

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