Forum Discussion
Another upload to show friend request was send over to the PC account but PC account could not receive it
- EA_David5 years ago
Community Admin
HI, i believe that you'll need an EA account for each active player, so you can't add the same account as a friend. Please create individual accounts for those who want to play, those should add as friends without issue.
- 5 years ago@EA_David One is Microsoft acc and one is origin , so Shld be able to what
- EA_David5 years ago
Community Admin
Both will have the same core EA account, and due to this, they won't work for cross-play, our system will see them as they same account, despite one being linked to a Microsoft account.
- 5 years ago
@EA_DavidWhat about the unlocked cosmetics and progression? If a new EA account was made, one of the platforms would have to start all over, which is terrible news for those (like in my situation) who spent countless hours on both platforms to level up and obtain wanted cosmetics, just to start all over again. Some may even spend money on both platforms, which makes this issue very unfortunate for them. A fix could mean that the systems for cross-play should allow adding yourself as a friend on Apex specifically (I think). At it's current state, you can't do that, so people who want to play with a family member (which seems to be the most common reason to having this problem) on two different platforms cannot play with each other because both platforms are linked with the same EA account. It may not be an option to make a new account just to use the cross-play feature to some people.
I strongly suggest doing something about this so players who can't create a new EA account for whatever reason can still play with their family member or whoever, even if both platforms are using the same EA account. Thanks for reading.
- 5 years ago
Do you have to have an EA account? If so do you use the username for that account? I've been trying to add my brother ps4 network id and it says not found. Same when he tries to add my xbox live gamertag. Going through apex find friends option and it just says not found.
- 5 years ago@EA_David Hello, I'm sorry but this cannot be a viable solution for this problem for many reasons. For example people (myself included) has spent money on both platforms, so you cannot just suggest to make another account and "let" people lose their cosmetics etc. Also, as someone posted on another thread, it seems that the same problem happens when two people just share the same public name on different consoles without having the same email. And lastly, the system seems to work perfectly as it should when a friend invites both console and pc player. I could play with my nephew flowlessly when a friend invited us to the party. Also, when he left, I could successfully invite my nephew(who play on my account on console) to play a duo thanks to the possibility to invite a former party member. Seeing that the system works and that the problem is just the invitation, I really believe you could fix this issue easly.
- 5 years ago
Ridiculous that you basically need a 3rd party to get you and your family member together isn't it?...
I have the same problem - my son has his PSN linked to my EA account and they will not let me unlink it, and we cannot add as friends etc for the same reasons in this thread.
Dumbfounded here.
EA needs to fix this,
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