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HI, i believe that you'll need an EA account for each active player, so you can't add the same account as a friend. Please create individual accounts for those who want to play, those should add as friends without issue.
- 5 years ago@EA_David One is Microsoft acc and one is origin , so Shld be able to what
- EA_David5 years ago
Community Admin
Both will have the same core EA account, and due to this, they won't work for cross-play, our system will see them as they same account, despite one being linked to a Microsoft account.
- 5 years ago
Cool , but if can be improve so that both platform can play without same core as email but standing as Pc alone , Xbox one alone , won’t that increase the amount of players and revenue too
- 5 years ago
@EA_DavidWhat about the unlocked cosmetics and progression? If a new EA account was made, one of the platforms would have to start all over, which is terrible news for those (like in my situation) who spent countless hours on both platforms to level up and obtain wanted cosmetics, just to start all over again. Some may even spend money on both platforms, which makes this issue very unfortunate for them. A fix could mean that the systems for cross-play should allow adding yourself as a friend on Apex specifically (I think). At it's current state, you can't do that, so people who want to play with a family member (which seems to be the most common reason to having this problem) on two different platforms cannot play with each other because both platforms are linked with the same EA account. It may not be an option to make a new account just to use the cross-play feature to some people.
I strongly suggest doing something about this so players who can't create a new EA account for whatever reason can still play with their family member or whoever, even if both platforms are using the same EA account. Thanks for reading.
- 5 years ago
Do you have to have an EA account? If so do you use the username for that account? I've been trying to add my brother ps4 network id and it says not found. Same when he tries to add my xbox live gamertag. Going through apex find friends option and it just says not found.
- 5 years ago@Amun-Zod well put, having same problem and thoughts on the issue. Thanks
- 5 years ago
Absolutely agree with above comment. It’s horrible that I have spent tons of money on my sons ps4 specially on Apex and Fortnite yet you’re saying we can’t play with each other on Apex?? Due to being on same way account. He’s 10 he don’t have an email lol. With today’s technology this seems absolutely dumb that it can’t be fixed. Hoping Beta will help see this issue and fix for permanent game play with family members in same house can play with each other on cross play platform.
- 5 years ago@EA_David Hello, I'm sorry but this cannot be a viable solution for this problem for many reasons. For example people (myself included) has spent money on both platforms, so you cannot just suggest to make another account and "let" people lose their cosmetics etc. Also, as someone posted on another thread, it seems that the same problem happens when two people just share the same public name on different consoles without having the same email. And lastly, the system seems to work perfectly as it should when a friend invites both console and pc player. I could play with my nephew flowlessly when a friend invited us to the party. Also, when he left, I could successfully invite my nephew(who play on my account on console) to play a duo thanks to the possibility to invite a former party member. Seeing that the system works and that the problem is just the invitation, I really believe you could fix this issue easly.
- 5 years ago
Ridiculous that you basically need a 3rd party to get you and your family member together isn't it?...
I have the same problem - my son has his PSN linked to my EA account and they will not let me unlink it, and we cannot add as friends etc for the same reasons in this thread.
Dumbfounded here.
EA needs to fix this,
- 5 years ago
No. Ive been playing on PS4 since season 3 and have purchased packs and skins and I'm not gonna make a new account. That's ridiculous! Find a way to fix it.
- 5 years ago
Same situation here, was excited to play with my son between our PS4 and Xbox One just to find we can’t invite each other due to being the same EA account despite having slightly different names. ☹️
EA please make a fix for this, we have too much progress on both accounts to just start over as many others.
- 5 years ago
Hi I’m trying to PS4 account to an Xbox account using the same email address, is this the same issue ? Would changing email on account work?
- 5 years ago@drake_ripple I really believe what you're talking about is cross-progression which is not possible yet. In fact, we are actually talking about the exact opposite, that is that we are having issues on playing with our own relatives (or friends) on our own different platforms (mostly pc+console) but with the same account. We can play only if there is another person who invites us in the same party or if one between us and our relative/friend invites the other one after you left the party and you have the possibility to invite a former player who you played with.
I'm really sad that this problem is not being addressed yet...
- 5 years ago
wait a sec do we have to put our apex xbox info to the ea server and same for ps4 im confused
- 5 years ago
I was able to get a workaround!
1) Create a Club,
2) Have one of the players search for and join the Club,
3) Invite to the lobby from the Club Page.
While this doesn't fix the issue of being unable to add to friends, this does let you play with them.
Hope this helps anyone still having issues!
- 5 years ago@ninjaboii26 My account was linked ft m previous EA games I had registered on my Xbox; my first Apexx was switch, my Xbox was auto linked... I miss my clubbies... -.-
But I paid 400 bucks for this baby, switch is docked!
- 5 years ago
So my friend has an ea acc and is connect but he plays pc. I have a separate ea account and I can send him a friend request but it doesn’t go through and he can’t find my username at all. Is this just a glitch ?
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