Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? nebcinema
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to start up Apex Legends PS4 client.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Since season Legacy patch.
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? The season title audio ID breaks up and cuts out during the branding splash. Also, the 3D-rendered background in the loading screen chugs really hard. Don't know if the two are related issues.
What should be happening instead? Clearly playing sound, and a better framerate on the loading screen.
Steps: How can we find the bug ourselves? Launch Apex Legends Legacy on a PS4 slim.
WTF Respawn? The loading screen glitches (not to mention the server issues) make this season look buggy, unprofessional, and poorly tested from moment one. Even though you've officially voiced commitment to improving the technical quality of your game and infrastructure (in a nice blog post), the reality increasingly trends toward sub-par. For example: my team hit three consecutive ranked slo-mo matches yesterday, my player account crashed/disappeared last season, and every day I get kicked during shooting range sessions (server shutting down) and experience bizarre control input lag variance. With the new season failing to launch, smaller signals like these start to paint a much bigger picture (I can almost feel your infrastructure melting away in real-time).
No, these issues aren't fan-service flattery (our game is just too popular!). They reflect poor planning, underinvestment in upkeep, rough team management, and sub-par QA. There is no substitute for attention to detail. A lot of people care deeply about Apex Legends. It might be appropriate to reevaluate some of your data-service providers, or channel some game revenue into solid dev coaching (really, I know a guy). At the least, reassess these emergent shortcomings and seriously commit to more fully supporting the unique product that so many of us love and share.
- Neb
