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OzzyPG's avatar
OzzyPG
5 years ago
Solved

Apex Legends Infinite Loading Screen (URGENT)

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number gtx 1060 Enter RAM memory size in GB 8GB What is your gamertag/PSN ID/EA Account name? OzzyPG...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @safety1g 

    This is an issue we're investigating so for now, you'll just have to wait and see if an update resolves it. If we find any other potential resolutions, I'll update this thread.

safety1g's avatar
safety1g
5 years ago
@EA_Aljo just checked drivers are up to date and launching through GeForce experience makes no difference.
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@safety1g 

This is an issue we're investigating so for now, you'll just have to wait and see if an update resolves it. If we find any other potential resolutions, I'll update this thread.

  • islandboyyosh's avatar
    islandboyyosh
    4 years ago
    @EA_Aljo I play on console Xbox one. I get infinite loading screen when starting a match and finishing one as well. I've never had this problem until a few weeks ago 2 or 3.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello, @islandboyyosh 

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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