Apex won’t let me kick down doors

Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID/EA Account name? Soap GFC
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any door in the game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. The game will not allow me to melee doors or “kick down” doors. If I am not looking at a door I can melee like normal but if I am looking at a door it will not melee at all. If I spam the melee button while looking at a door my screen shakes from side to side until it starts to rapidly spin and then my game crashes
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 01/10/2024
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Unable to kick doors. Screen spins. Game crashes.
What should be happening instead? Be able to kick down the door.
Steps: How can we find the bug ourselves? Pick any legend and try to kick down a door if it doesn’t let you then you’ve found the bug. I also have game clips recorded for proof.

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It will not let me attach the game clip in the files section but I can send it over Xbox or twitter