Can’t buy apex packs
Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? GoldFrost420
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. none
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? octane
Which Legends were your squad mates using (if applicable)? idk
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. idk
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in the lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) August 3 2021
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can’t buy apex packs
What should be happening instead? Letting me buy apex packs
Steps: How can we find the bug ourselves? play on switch and try to buy apex packs
The apex packs button is dark which means i cant buy any packs
Hey @GoldFrost420,
There are some locations where Apex packs can't be sold because of local laws. If your account is set to one of those locations it may block you from buying packs. Like brucloco suggested, if your account is set to the wrong region that might be why this is happening.
