Forum Discussion
Just to confirm, you and your friends accounts aren't linked up to the same EA Account?
/Kent
Correct. We have separate EA accounts.
- EA_Kent5 years ago
Community Manager
Got it, thanks again!
Do you know if either you or your friend are using a child account?
/Kent
- 5 years ago
I can't be sure but I doubt he is. I don't even think he's touched his ea account beyond doing whatever was necessary to add me as a cross play friend.
- 5 years ago@EA_Kent Also I want to be clear. Neither me (on PC) or my other friend (also ps4) can invite him. Even if my other ps4 friend invites JUST him and not me he can NOT join.
- EA_Kent5 years ago
Community Manager
Hmm, that's really strange.
If it happens with other people when they try to invite this same friend, there might be something going on with his account that isn't allowing the invites to come through. I think it would be best to have your friend try reaching out to the EA Help team so they can pull up his account and take a look.
For more details on how to set up a case with them check out the EA Help website. The EA Help team also works on Twitter and Facebook as well, if that works better.
/Kent
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