Cant recieve currancy, tressure/apex pack.
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 2080 super (msi)
Enter RAM memory size in GB 32gb
What is your gamertag/PSN ID/EA Account name? 5150 Failure
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Horizon
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. just get into lobby for next match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Leaving match ie post match summery
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 10 im not sure
When did this happen? (dd.mm.yy hh:mm) 11.30.20 23.30
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? initially when you leave match you go through the end game and post game screens and as you land into lobby you get x thing (i got hit with the currency one to be specific 100) and your un able to close the pop up preventing you from starting another match. on restart it will just land you into lobby with the received x thing pop up and your un able to close it.
What should be happening instead? receive x thing pop up closes you are free in the lobby
Steps: How can we find the bug ourselves? im not sure to be honest i can send you a link to a full match run if you want just let me know.
Okay @EA_David i ran into this issue tonight at about 23;30 pst on 11/30/2020. i am un able to get past "RECIEVED PRIMIUM CURRENCY" screen i wass streaming and even after restarting the game multiple times closing and restarting steam and repairing and verifying game files. pc specs intel 7700k gigabyte z270x (may have wrong number been a hot min since build) mobo msi 2080 super gpu. i have a clip and i can get a full highlight of my on stream attempting to fix the issue after i ended stream i tried restarting pc and still nothing. https://clips.twitch.tv/GiantPeppyGazelleUncleNox here is the clip after the end of the clip i restarted the game. Please is it something wrong with my game or system. earlier in the night i earned other things like tressure packs and apex packs. EA says they patched this issue and its still present many other have this issue and nothing from any devs or team members. make an announcement about this on a quick fix or something please. this is litterally game breaking players are just unable to play the game at all. we are unable to do anything. any tips from the community will be accepted aswell. https://www.twitch.tv/videos/821695745 and here is the whole match up till i ended stream.
