Can't select character in Apex Legends PC
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia Gtx 1650
Enter RAM memory size in GB 8 GB
What is your gamertag/PSN ID/EA Account name? AtomicBlue
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Character selection
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to select a character
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? I don't remember. A few...
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I cannot choose a character to play with.
What should be happening instead? I should be able to choose the character I want among the available options.
Steps: How can we find the bug ourselves? I have no idea.
When I'm at the character selection screen, I can't see the options and can only hope no one will take the character I've chosen before the match started. It someone pick the one I wanted, I have to play with whoever the system chooses for me.
PC - Windows 10 Pro x64
Intel i7 3,6 GHz 8 cores
nVidia Gtx 1650
8 GB RAM
150 Mb downloadd
74 Mb upload
14 ms ping with game's server (Sao Paulo)