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Unovee's avatar
Unovee
5 years ago
Solved

Didn't receive apex coins

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX 1060 3GB Enter RAM memory size in GB 8 GB What is your gamertag/PSN ID/EA Account name? Un...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @Unovee 

    Ah, I see. I'm afraid I can only recommend reinstalling the game in Origin and logging into it from there. Once you do, those coins should be available on your account in the Steam version. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@Unovee 

Ah, I see. I'm afraid I can only recommend reinstalling the game in Origin and logging into it from there. Once you do, those coins should be available on your account in the Steam version. 

/Kent

barrytheflyingp's avatar
barrytheflyingp
5 years ago

Hi i am having a the same problem (purchased 6,700 coins), and didnt recieve them. But I have never had an origin account, only steam. any pointers?

  • LilDepressso's avatar
    LilDepressso
    5 years ago

    I as well had an issues as well as Barry here around the exact same time I don't understand what might of happened. I even tried installing it through origins and it didn't work, waste of time and Wi-fi. I Just wanted some apex packs Homie ☹️

    • RetTide56's avatar
      RetTide56
      4 years ago

      I bough abott ur 75 dollars worth of things and I didn’t get a single one, I feel ripped off man also I just want Valkyrie.😩

      • EA_David's avatar
        EA_David
        Icon for Community Admin rankCommunity Admin
        4 years ago
        @RetTide56 Hey, please grab some proof of purchase and reach out to support, if you bought something and didn't get it they can take a look/point you in the right direction.

        https://help.ea.com/en/contact-us/

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