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zamri5am92's avatar
4 months ago

Founders and starter pack didn't transfer to Ps5

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? zamotiti
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Legend Locker
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Transfer from ps4 to ps5
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) When I got a ps5
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? Founders and starter packs locked on ps5 version of game but not ps4
What should be happening instead? It should be unlocked
Steps: How can we find the bug ourselves? Do your job

You said you were looking into this over two years ago, and many people are still waiting. Give us our packs back or we deserve a refund! ☹️

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