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SkillAuto's avatar
SkillAuto
Seasoned Traveler
6 years ago
Solved

Game Automatically Swaps Your Selected Healing Item (While Mid-Heal, etc.)

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? SkillAuto
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Any legend
Which Legends were your squad mates using (if applicable)? Any legend
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Swapping your selected healing item while mid health heal, using an Ultimate Accelerant, running out of a used healing item
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Swapping from a health healing item to a shield healing item while mid-heal, using an Ultimate Accelerant, using a last remaining health or shield healing item
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1 (can happen in any match and reproduced 100% of the time)
When did this happen? (dd.mm.yy hh:mm) 07.11.19 12:00 PST
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? The game swaps your selected healing item without player interaction. Scenarios in which this occurs listed below.
What should be happening instead? The game should respect your selected healing item and not swap it without player interaction
Steps: How can we find the bug ourselves? Step-by-step scenarios #1-8 listed below.

Scenario 1:
You have 100% shields, but depleted health
You start a heal to 100% health with a MedKit or Syringe
You swap your healing item slot to a Battery or Cell WHILE MID HEALTH HEAL
The game automatically swaps your healing item slot back to your best available health healing item (MedKit, or Syringes if no MedKit available)
This does not apply when swapping to a Phoenix Kit while mid health heal
Desired outcome: You've achieved 100% health and shields, remain on your selected healing item once health heal completes.

(Attached photo describes this bug step-by-step.)

Video example: https://gamerdvr.com/gamer/spyroskap/video/81377762

Scenario 2:
You have 100% shields, but depleted health
You start a heal to LESS THAN 100% health with a Syringe
You swap your healing item slot to a Battery or Cell WHILE MID HEALTH HEAL
The game automatically swaps your healing item slot back to your best available health healing item (MedKit, or Syringes if no MedKit available)
This does not apply when swapping to a Phoenix Kit while mid health heal
Desired outcome: Remain on your selected healing item once health heal completes. There are mid-fight scenarios where you'd want to swap to shield items even when not at full health!

Video example: https://www.youtube.com/watch?v=UNGtgleaJiQ

Scenario 3:
You have 100% shields, but depleted health
You start a heal to 100% health with your LAST REMAINING MEDKIT, even if you have Syringes in your backpack
You swap your healing item slot to a Battery WHILE MID HEALTH HEAL
The game automatically swaps your healing item slot back to Shield Cells
This does not apply when swapping to a Phoenix Kit while mid health heal
Desired outcome: You've achieved 100% health and shields, remain on your selected healing item once health heal completes.

Scenario 4:
You have 100% health, but depleted shields
You start a heal to 100% shields with a Battery or Cell
You swap to a health healing item WHILE MID SHIELD HEAL
The game automatically swaps your healing item slot back to Shield Cells
This does not apply when swapping to a Phoenix Kit while mid health heal
Desired outcome: You've achieved 100% health and shields, remain on your selected healing item once shield heal completes.

Scenario 5:
You have 100% health, but depleted shields
You have a health healing item selected in your item slot
You use an Ultimate Accelerant
The game automatically swaps your healing item slot to Shield Cells no matter what, even if a Shield Battery would be required (0% shields remaining) and you have a Shield Battery in your backpack
Desired outcome: Remain on your selected healing item once Ultimate Accelerant completes. The automatic swap confuses the player and can be illogical.

Scenario 6:
You have 100% shields, but depleted health
You have a shield healing item selected in your healing item slot
You use an Ultimate Accelerant
The game automatically swaps your healing item slot to MedKits no matter what, even if a Syringe would be required (75%+ health remaining) and you have a Syringe in your backpack
Desired outcome: Remain on your selected healing item once Ultimate Accelerant completes. The automatic swap confuses the player and can be illogical.

Scenario 7:
You have 100% health, but depleted shields
You use your LAST Shield Cell, but it does not heal you to 100% shields
The game automatically swaps to Phoenix Kits, even when you have Shield Batteries
Desired outcome: Automatically swap to Shield Batteries instead of Phoenix Kits. No health gain is needed.

Scenario 8:
You have depleted health and shields
You use your LAST syringe, but it does not heal you to 100% health
The game automatically swaps to Shield Cells, even when you have Phoenix Kits and/or Shield Batteries
Desired outcome: Automatically swap to Phoenix Kits instead of Shield Cells, or Batteries when you have no Phoenix Kits. Health gain and/or maximum shield gain needed.

  • UPDATE: Scenarios #1-4 are now fixed with the latest patch. The game now respects your swapped item while mid-heal, no matter what your shield/health state is.

    Video of scenarios #1 and #2 post-patch:

    A few of the Scenarios still persist post-patch (#5-8), when you use an Ultimate Accelerant or run out of a shield/health healing item and you don't swap while mid-heal, as far as which item it picks for you.

8 Replies

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  • SkillAuto's avatar
    SkillAuto
    Seasoned Traveler
    6 years ago

    Yep, thanks for making the vid! That's the exact bug from "Scenario 1" and probably the most annoying of the ones listed, as it comes up pretty often.

    Why it's important "Scenario 1" works correctly for console players:

    • You're low on health/shields, so you heal with a Shield Battery, as it's the fastest available healing.
    • You then want to top off your health with a MedKit to reach maximum shields and health to resume a team fight.
    • You swap to your Shield Battery or Shield Cells while mid-heal because it's the fastest available healing available to you when resuming the fight.
    • Then...the game just decides to not let you.

    This is a crucial mid-fight scenario. Console players can't just press a Shield Battery hotkey, we have to have the best applicable healing item ready to go when under pressure.

    The examples when you use Ultimate Accelerants are also pretty bad (Scenario 5 & 6), especially for Lifeline mains who use them constantly. The game should just never swap from your chosen healing item, except when you run out of it. Even then, what it swaps to when you run out can be weird (Scenario 7 & 8).

    To devs, etc. - If a vid is needed for any of the other examples, just let me know. Thanks.

  • Yeah this bug is super annoying. It's been going on since Season 1 at least - I don't think it was there at launch, but I may be wrong.

    Here's another example from May: https://www.youtube.com/watch?v=UNGtgleaJiQ

    I use a Syringe, equip a Shield Cell, then get a Medkit (?!). Also happens inside of the safe zone, so it's not because of health depleting.

  • SkillAuto's avatar
    SkillAuto
    Seasoned Traveler
    6 years ago

    @autarchsejanoz Thanks for the vid, that's "Scenario 2" from the list I posted. "The game automatically swaps your healing item slot back to your best available health healing item (MedKit, or Syringes if no MedKit available)"

    I'll add a link to the video on the list, hopefully the right people see it.

  • SkillAuto's avatar
    SkillAuto
    Seasoned Traveler
    6 years ago

    UPDATE: Scenarios #1-4 are now fixed with the latest patch. The game now respects your swapped item while mid-heal, no matter what your shield/health state is.

    Video of scenarios #1 and #2 post-patch:

    A few of the Scenarios still persist post-patch (#5-8), when you use an Ultimate Accelerant or run out of a shield/health healing item and you don't swap while mid-heal, as far as which item it picks for you.

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